So, so, so happy with the level of service provided by City Errands. I dealt with Paul (owner) by text to arrange the pick up of my mattress from South Surrey, with delivery to Vancouver. Paul was very courteous and helpful. He scheduled two guys to pick up and deliver my mattress; Sam and Kevin. They were excellent! Very nice, and very professional. They wouldn't even accept a tip when I offered it to them! Paul texted me once the guys had retrieved my mattress to let me know that they were on their way, and then he texted me again about 15 minutes after the delivery to see if everything went alright. I cannot say enough nice things about the level of service that I received. I was also very happy to learn that they were charging me a flat rate: no fuel charge, and no charge per km. I will be recommending City Errands to everyone that I know.