It was clear from the start that Andrew was juggling too many projects and we were clearly not a priority. The level of service was so low that we had to part ways with Andrew before the project was complete. We wasted over $450 on replacing LED MR16 bulbs, which Andrew installed. These bulbs are no-name brands and do not work. They also get VERY hot and then turn off, which could potentially be a fire hazard. Andrew replaced our 6" pot-lights with LED retrofits. We asked several times (in writing) for 2700K colour LEDs (a warmer colour light). Despite this request, Andrew installed 3K (harsh hospital white light) without telling us. We also paid Andrew to open our wall and run power and HDMI cables through it as we had indicated that we wanted to hang our TV where he was installing the cable/power. The HDMI cables that he selected were 40 feet long and do not work, so we are unable to use the TV. Additionally, when Andrew opened the wall he did not advise us of the necessary reinforcement required behind the dry wall in order to hang the TV. Consequently, we closed the wall up and painted over.
We are left still dealing with loose ends from the work that Alo did and found it very difficult communicating with Andrew. As a result we would not recommend the service.