Even though this was a small job (din't have to place a deposit), I never felt that it was unimportant to them. When the initial plan that Blythe (the estimator) and I came up with didn't work due to the number of massive tree roots in the area, Robert and the crew worked with me to come up with a solution that would satisfy me. They continually checked with me as changes had to be made as new problems arose. And it even ended up costing less than what was quoted!
One problem was that the screws that came with the screen set kept breaking, so they had to put in metal screws which were the wrong colour. They asked if that would be okay temporarily, and promised to come back and replace with black screws. They came back within the week to replace the screws.
Great crew, great sense of humour, and a pleasure to work with!
- Company Response
Thank you Elaine, hope the privacy screen helps enjoy the hot tub.