Basco Calgary Window Defogging Services

Connor came on time and was able to repair the broken lock handles on our windows without difficulty. He was a very personable young man and we would recommend Basco any time.

Simon replaced two foggy windows in the front of our house. He responded promptly with a quote and follow up with measuring. The installation was also done in a timely manner and the site left clean. I am very happy with this service and would recommend Basco.

I called to have some windows repaired. They were prompt and efficient at getting back to me and were easy to schedule to have the repair done. It was quick And painless repair and he even adjusted some windows as preventative maintenance for me so I wouldn’t have to call back for another issue. I wouldn’t hesitate to recommend Basco for any window needs. Plus they are local . Go Calgary go support your local small businesses !

I had a couple of cloudy windows where previous companies claimed I would have to completely replace them at over $1k each. We found Basco at the home and garden show where they were extremely professional explained their business and offered us a quote. Again during the quote they showed up on time and were extremely professional. Lastly, once we agreed to have them do the work they scheduled a time, and where prompt, and do the work in just in just over an hour. The windows look like they are new and it’s so great to be able to see out of them again.

We had the glass and seals replaced on our old windows. Simon explained everything very thoroughly and the whole process went very smoothly. I highly recommend Simon and his team.

I needed some cranks and locks replaced and fixed on multiple windows in my townhouse. Simon checked all the windows and gave me a reasonable estimate to bring all of the windows to fully functioning windows which allowed them to close with ease and save on energy bills. Job was done in a day and the entire process was easy from start to finish. I would recommend Basco to anyone.

Simon is reliable and he provided me the best options for the repair and replacement of the glass. Service is fast and good. Iwill definitely use Basco again if I have any issue of my windows.

We have used Basco twice now to de-fog two of our older picture windows that we're not yet ready to replace - what a difference it made! The windows look great and they're both perfectly clear inside. Prompt and great service, I would definitely recommend Basco.

UPDATED Nov 2019. Simon addressed our concerns, after this review was made. He personally came to our home and re-sealed all our windows that were treated. He recommended we keep humidity at 0% in home. One window did improve after he sealed it. The other ones did not. He has not recommended a new window pane (removed, new window pane, and resealed). He is nice, and I do think he is trying to rectify our situation.

We had 5 windows treated with defogging in April 2019. I suspected at the time, that it was not done properly. The technician procedure did not match what was done on the promotional video. Afterwards, I did explain this to Simon (owner); how the procedure was not the same as the video. He assured me it would take 4-6 weeks to have resolution. In July, still no resolution. He sent same technician out a few weeks ago, to caulk the window. The technician did not address all windows that were initially treated. Attached photos are July 2019 and Sept 2019. We've been in communication with Simon to come up with a resolution. Currently, he suggests we pay more to have him replace the glass. I regret paying so much at the time, and requested re-imbursement so I could deal with another company (we would replace windows at this point!). We really believed all the other reviews here, and on google. I'm very disappointed that I wasted money on this. I will update photos and review if the fogging ever gets better. We've been waiting 5 months.

I was looking to have to bedroom window hardware fixed as the windows did not close well, causing drafts and cold air in winter months. Simon came out and organized the repair and also a completed a defogging of our living room bay window. Parts had to be ordered and Caleb completed the repair. I found Simon and Caleb to be very professional, prompt in the response time from the initial query, polite, and very knowledgeable and proficient at their craft. I would definitely use their services again and recommend this company to anyone seeking window repairs.