Simon, the company representative, responded to my initial enquiry promptly and in detail. He continued to respond extremely promptly and thoroughly to all emails. Simon told me that I didn't need to replace my two foggy windows in their entirety, but that I could save a lot of money by replacing just the window panes. I think the work was very reasonably priced. As I've told Simon, I am very impressed by Connor, the technician who was dispatched by Simon to do the estimate and to do the work when my windows were ready for installation. Connor is a very nice young man: respectful, wears a mask and keeps a social distance. Connor is also a hard worker and he did an excellent job installing my two bay windows yesterday. Kudos to Simon and to Connor!
- Company Response
Thank you again Mrs Barron for taking the time to submit your feedback about our window restoration services at Basco Calgary. It was a pleasure working for you.