We had a large spruce tree close to the back of the house and the deck. Norman was quick to come out, give us a formal quote onsite after seeing the tree. He sent us an email right from his phone with a formal quote. Once we accepted, we were called and given a date and time the crew would be onsite. When the crew arrived they set up safety barriers, showed me how they climb the tree and would bring down the top of the tree so it wouldn't crush my new deck. Absolutely amazed with the service, cost, and staff. Would recommend to anyone looking for a professional Tree Care service.
Ps They did mention that it can take a few days to come in with the stump grinder as it is a different crew. They came 4 days later with the Grinding machine (Cool!) and removed the spruce stump, leaving the mulch from the process on site once swept back into the hole (they do offer to remove this for a fee, but it was simple enough for me to bag up and put out with the garbage)