I called in for a "repair" on a two year old pool heater. Two guys showed up, within 5 minutes they said the heater was not fixable but if we want to avoid the $150 service charge I can pay $3000+ for a new one???? They spent a total of 15 minutes. I called for a second opinion, it was cleaned and repaired with a $20 part. I have checked with several companies, a new heater can be installed for less than $2000. They insisted I pay the $150, apparently they cost $10/minute. I called to discuss said "service charge" explaining you cannot charge for a service that didn't happen. They were not flexible at all. They run their business $150 at a time. Mistake #1 was that I called this company, mistake #2 is I didn't ask to see any licenses (the two fellows didn't look like the knew what they were doing other than trying to get people to buy overpriced equipment from them). DO NOT USE THIS COMPANY.