I found the whole process with Luxury Blinds exceptional. I was a little skeptical at first since everyone I know has always gone with bigger companies but after some research we had Sharon come to our home and give us a very competitive quote and she was very efficient with her work and confident in the quality of blinds she sells. The blinds only took a week and a half to have ordered and Sharon called right away to have them installed the next day. Having them installed took less than an hour and they look beautiful in our home! One blind was not working properly and they ordered a new one right away and had it installed within a week. Quality is very good too. I would recommend Luxury Blinds to anyone I know.