This company also known and Kwik Dry performed the cleaning and I watched as they teared the middle of my mattress. Jay the cleaner looked scared and started to use scissors to cut away the loose threads and said he wanted to make it not so noticeable. Mattress damaged and they would not pay for the damages not did the reimburse me for the service. Poor service, Poor integerity and does not stand by what they stated as 100% satisfied guaranteed. Please do not use this service!