Phoned around 9 a.m. on a Saturday. Ken and an assistant were scheduled between 11 - 1. They arrived around 11. First checking outside for the point of entry. Went up on the roof and we showed them were the destruction occurred in the house. They checked around that area and then proceeded downstairs. They located the squirrel and some previous critters, in our old chimney along with 5 feet of nesting material. After much persistence they finally caught the squirrel and carried him outside. They pulled out as much debris from the chimney as possible and bagged it. Then they closed up the chimney so we didn't have this happen again.
They were reasonably priced. There was a minimal amount of disruption and the entire job took less than 2 hours. The squirrel was hard to catch and they thought they might have to leave a cage, but Ken persisted until he caught it. They were great at explaining things and very personable. I chose them because the HomeStar reviews were good. Since companies cannot remove bad reviews, I knew Gotcha would be a good choice because they were highly rated. They are responsive, thorough, reasonably priced and personable. I highly recommend them.
- Company Response
Thank you for the great review! We truly appreciate the wonderful feedback and it is our pleasure to have provided you with such passionate, efficient and knowledgable service. Enjoy your squirrel free home!