Knowledgable, excellent customer service, above and beyond
We were looking for quotes on a suspected leak affecting the structure of the house, and an insulation clearance concern with exhausts penetrating the roof. As new homeowners we are not yet familiar with who to go to for which concerns.
Finley Roofing took the time to reach out to us to listen to our concerns and help us evaluate our situation. It was clear that they were very knowledgeable and despite quickly identifying that this was not a job for a roofing company, they continued speaking with us to direct us to the specialists who could help, teach us how to identify certified workmanship, and give us maintenance and evaluation tips for our continued monitoring and care of our roof.
In comparison, the other roofing companies we reached out to for quotes never even responded -- likely because they also recognized that our job required different services, but they did not want to spend the time to communicate that.
Finley Roofing truly went above and beyond to reach out and spend the time speaking with us. Amazing customer service -- and we are not even customers (yet!!)
Based on this fantastic experience, we will absolutely be recommending Finley Roofing to anyone in need of roofing services and will not hesitate to contact them for our own future needs.
- Approximate cost of services:
- $0.00
- Company Response
We are so happy that you were pleased with the service. Hope you enjoy your new roof with no worries! If you ever have any questions or concerns please don't hesitate to reach out, that's what we're here for!