Accolade Heating and Air Conditioning

Formerly Accolade Plumbing And Heating
Heating & Air Conditioning
3466 Manitoba Street Vancouver BC V5Y
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Accolade Heating and Air Conditioning
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89%

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Reviews for Accolade Heating and Air Conditioning

Average customer rating:
9.9 10 (11 reviews)

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Matt from Vancouver
Matt from Vancouver
2 reviews Vancouver, BC
10/10

Tankless hot water system and new boiler

As one of the most critical and expensive features of your home, the world of boilers and hot water systems is quite intimidating. Finding a trustworthy contractor is a daunting task, and I spent hours doing research online. I had in-home consultations from SIX highly recommended local HVAC companies, and after speaking with James from Accolade, he was my top choice before we even met.

From the very first phone call, James put me at ease. He never talked down to me, and was patient and willing to answer any questions I had, and even encouraged it. His estimate was the most detailed and reasonable, plus he was the only one that provided a breakdown for the cost of parts and labour.

James walked me through every step of the process and was able to install our new tankless hot water system and boiler on his own, in a little over a day. The system works great, looks cool (bonus points), and was a reasonable cost. More importantly, I'm happy I've found someone I trust for all of my family's HVAC needs for the future. I can't recommend James and Accolade Plumbing & Heating enough.

Thanks again James!

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ranniegrewal
ranniegrewal
0 reviews Surrey, BC
10/10

Accolade Plumbing Services

James and his staff from Accolade is professional and is always willing to teach you as he goes. There has never been any hesitation in referring his services to family and friends.

There is no doubt in my mind that James will be part of my family for a very long time.

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Company Response

Thanks Rannie! Customer education is how we avoid buyer confusion and put the customer is the drivers seat. Have a great day!

jasonhammond72
jasonhammond72
0 reviews Surrey, BC
10/10

Accolades

I am a builder and I have worked with James at Accolade Plumbing & Heating both professionally and on my own home ongoing for almost 10 years. He is the only plumbing and heating professional I trust and always makes himself available if there is an emergency (like a boiler failure in the middle of a cold snap). His work, team and work ethic are above and beyond. This year Accolade will be doing a complete overhaul of our heating system and possibly a new ac set up.
Looking forward to it!

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Company Response

Thanks a lot for the review and thanks a lot for all the support over the years. You are a great client and friend!

Private User
Private User
Private User reviews Surrey, BC
10/10

Toilet Shower fixed

Excellent Service, excellent skills and very knowledgeable. I Strongly recommend him for your work. i called him and he gave me appointment same time. No job is too small or too large for James.

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Company Response

Thanks a lot! Although we dont advertise plumbing, for great clients like you we can make an exception sometimes. I was happy to help.

egowan
egowan
0 reviews Surrey, BC
10/10

Tankless Water Heater HVAC Service

James and the team at Accolade, were able to show up on time and in a rush, as I needed my old tankless to be serviced for my tenant as they were out of hot water and being difficult. James came in with a positive attitude and was able to calm the family down and ensure their hot water was his top priority. Accolade was able to override the boiler programming to ensure it would run until the emergency part could be shipped in. James was able to educated me and breakdown sizing and selection of boilers. I learned that the previous mechanical contractor undersized my tankless unit and did not actually provide the proper service as per the manufactures instructions. After looking at the art work of boiler installs and service programs presented by James to his current clients, I have no doubt in my mind that I will now have James and his team serving all my rental properties going forward. This is not just because of their unquestionable professionalism, but that they gave me confidence at the end of the day and that things will be alright and they will be done right, and days end, that is more than good enough for me. Thank you James.

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Company Response

Wow! What a great review. Thanks so much for taking the time!

dave in Surrey
dave in Surrey
0 reviews Coquitlam, BC
10/10

Furnace & Tankless HW Upgrade

Replaced 36 year old Furnace and went with Tankless HW setup. Also added a Moen Valve for monitoring house for leaks.

James and Adam were great. They explained the options and got us the maximum rebates available ($2500).

I've known James for about 10 years. He has been there for me and my family through leaks in pipes, a drainage issue causing the basement to flood, and replacing our hot water tank back eights years ago when it failed.

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Company Response

Thanks a lot for the kind words Dave! Having you as a longtime customer and friend is something I am very proud of.

mtrud in Surrey
mtrud in Surrey
0 reviews Vancouver, BC
10/10

Boiler & Water Heater Replacements

James and crew exceedingly efficient at modernizing our home mechanicals by replacing our boiler and water heater. Subsequently they have helped a number of our friends that needed honest and affordable service. Particularly appreciate the focus on client needs avoiding wasteful costs and minimal inconvenience. Follow up and maintenance has been excellent as well.

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Company Response

Thanks so much for the kind words Mike. It's been a pleasure working for you and your friends. Thanks for your continued support, it means a lot!

kylep in Surrey
kylep in Surrey
0 reviews Surrey, BC
10/10

Many successful projects!

We’ve used Accolade for many projects, my mother needed some help with a leak? We called Accolade, our company needed plumbing work done? We called accolade. Heat? Accolade. Boilers? Accolade. These guys are polite, professional, priced fairly and top notch experts in their field.

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Company Response

Thanks a lot Kyle! It's always a pleasure working for you, your family and AWC Process.

10/10

Plumbing from start to finish

James has been my plumber for 3 years. He is professional, all ways on time, and great with communication. The Job was a kitchen renovation on a very old home that ending up uncovering a long list of plumbing problems from past renovations. He address all the issues with no problems.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accolade Heating and Air Conditioning

Accolade Heating and Air Conditioning serves residential and commercial customers in Surrey and the greater Vancouver Area. Emergencies are not our only focus. We can help with hot water heaters, boilers and Furnaces. We can be the HVAC contractor for large construction projects; we are well equipped to handle any size project. We are the lower mainland’s professional heating and hot water experts. Contact us for a free estimate.
We are Trained by various manufactures to provide a high level of technical knowledge. We posses various certifications and hold a Commercial Boiler contractors license.
Services you might be interested in: Air to water heat pump, boilers, high efficient water heater, furnaces.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Boiler, Water Heater, On-demand Water Heater, Air Conditioning, Heat Pump
SERVICES
Installations, trouble shooting, maintenance, commercial heating, commercial hot water
BRANDS
Rinnai water heaters, IBC Boilers, Rheem HVAC, Ruud HVAC, Taco hydronic, Caleffi, Bell & Gossett, Arctic Heat pumps
SPECIALITIES
Pre-fabricated hot water heating systems. Heat loss and heat gain calculations
WEBSITE
http://www.surreyplumbingandheating.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Credit card, Cash, E-transfer, Check
LICENSES
Gas fitting, Commercial Boilers, TECA Forced Air
MEMBERSHIPS
TECA, BNI, Fortis BC Trade Ally, BOMA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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