I have been with another company for over 3 years which they installed the original equipment. I would experience several false alarms during the year and the other company wouldn't be able to figure out why, which made me lose confidence.
Gabriel's team came in for an assessment and quickly identified and resolved the issue. My monthly monitor fee is lower than before and I haven't experienced another issues since they've taken over in April 2018.
Gabriel and his team is highly professional. They are not pushy in selling you additionally hardware/services, just focused on what I wanted for my security needs.
Their follow ups and customer service is exceptional. I would highly recommend them.