Big City was among 4 companies I contacted for a quote to replace 4 windows in my family room. Big City's quote was comparable to the others but was more detailed and specific to the work required. The sales rep was very professional and forthcoming and exuded "trust". We were not disappointed. Despite the COVID restrictions facing manufacturers, the windows were delivered on time, and the installation occurred in one day. Again, the installers were professional and obviously very skilled. The worksite was left spotless and every aspect of the installation was explained. I can't remember ever having such good service, and that includes the office staff who made made the invoicing/payment process easy.
Should I ever have to replace other windows in my home, Big City will be my first call.
- Company Response
Thank you very much for the great review!