Bull Tough Flooring Ltd

Floor Laying & Refinishing
Calgary AB T2M 4L5
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Reviews for Bull Tough Flooring Ltd

Average customer rating:
9.8 10 (65 reviews)

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Kristi
Kristi
1 review Toronto, ON
10/10

Hardwood floor refinishing

We found Bull Tough flooring to provide prompt and high quality service for a competitive cost. The staff was friendly, polite, punctual and left the work site tidy at the end of every day. They were knowledgeable and we are happy with the end result.

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Company Response

Thanks Shane. I'm sure you would have been more impressed if you watched us back the trailer up. With two spotters and 4x4 it only took 6 attempts.The floor however was in some ways easier to work on as it was Brazilian Cherry. Because it's a harder than normal wood the final sand we did gets the surface perfectly flat which is exactly what you want. With all the sunlight you have coming in those windows the flat surface and ultra low shine finish we used with bring out the best in your floor. Keep your eyes on your boots at the front door during this "melt" and you'll avoid any minor water damage. Thanks again from myself, Matt and Nick

Mary
Mary
1 review Calgary, AB
10/10

Refinishing white oak floors

Ky and his team at Bull Tough Flooring are exceptional. Right from the early stages of the project, I knew this was a company I wanted to work with. Ky came out to our condo himself to take measurements, confirm pricing and determine the final stain colour. He sanded a portion of the floor and laid 4 stains of our choosing. We selected one that he then used to stain a larger section of floor. We confirmed that as our choice, and Kai agreed to start work in three weeks. During those three weeks, I became uncertain that we selected the right colour. The week before the work began, we contacted Ky and disclosed my indecision. Ky took this in stride, and the day his team arrived to start work, he carried in 24 different stain samples that he had made on wood that he had purchased for our stairs. From these samples we selected our top 4. He then sanded a large portion of the floor and stained 4 large sections with the stains that we selected, so that we could be comfortable with the final selection. What fantastic service! On his personal time, he applied 24 stains to our stair treads which he then had to sand down to prepare them for the final colour that was selected. He did all of this at no extra charge and with the utmost care and concern for the outcome of our renovation. Ky was very understanding and wanted me to be certain that I had chosen a stain that I would be happy with for many years.

Ky is the owner of the company and was hands on at site working side by side with his team. I really appreciated this personal attention. While they were working, they took the initiative to carry heavy items out to the garage for us. In fact, whenever Ky saw us doing something that he could help with, he stepped in to help – even picked up a paint brush and helped me paint a portion of the stair railing! The house was cleaned and left in pristine condition every day. In addition, Ky worked with us on pricing and was very respectful of our budget. Even after we settled the final price, Ky offered to remove a transition strip and feather the new flooring into the old at no additional cost. The finished floor looks fantastic! I have no reservations whatsoever in recommending Ky and his team at Bull Tough Flooring.

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Company Response

Mary, thank you so much for taking the time to articulate your experience. You and Brian made this an incredibly enjoyable project for us to work on because you always made us feel like you totally trusted us and understood that we had your best interests at heart. Mixing up the stains for you was a great learning experiences for us as it's hard to predict what a particular stain mix will look like across a whole floor compared to the smaller samples. Doing that many variations of grey stain samples on your stair treads was a great way to help you see all your options and for us to see how the wood responds the various mixes. The additional work we did for you represents our attitude towards our customers, it's all about producing the best finished product ... you made it easy for us to give you that little bit extra. As far as helping you out with the painting, it was too painful watching you try to bend over after smashing your tailbone on ice, it was the very least I could do :) The hardwood floor work is now complete but I'll still be returning to check it out one last time and give you your gift. See you soon. Thanks again Ky, Matt & Nick

Javairia
Javairia
0 reviews Calgary, AB
10/10

Floor Refinishing

Ky did an absolute wonderful job refinishing our floors. We had Brazilian cherry hardwood floors that we felt were ageing the aesthetic of our home. Ky and his team were knowledgeable and easy to communicate with. At the end of the day, they cleaned up any mess they made and kept their work space tidy. They worked super hard to finish our floors in a timely manner. Ky even came himself on the weekend to finish up the work. The end result was so beautiful and we couldn't be happier with the outcome. I would recommend Ky and his team to anyone!

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Company Response

Thanks Javairia. I have to say, that was a tough floor to sand so I'm very happy the final product turned out great. That was the first time we've stained a Brazilian cherry floor that colour so it's good to see it across an entire floor. Follow the maintenance instructions and your floor and it will be looking great for a long time to come.

Private User
Private User
Private User reviews Calgary, AB
10/10

Hardwood flooring refinished

Bull Tough did an amazing job refinishing the hardwood floors in the house we just bought. They look better than I could have ever imagined. So easy to communicate with and they went above and beyond to get the job done on time.

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Company Response

Thanks Charmaine. I'm glad we were able to get everything wrapped up in time for your move in. Keep on top of the maintenance and it'll last you a long time.

Janet in Calgary
Janet in Calgary
0 reviews Calgary, AB
10/10

Living Room Renovation

Ky was great to work with. I contacted him after researching on Google when I was debating between refinishing vs installing new flooring. He assured me that my hardwood floor was in good condition and could be refinished and took the time to explain as he is very knowledgeable. He did a visit to assess the flooring and we agreed on what needed to be done. He was also flexible with my schedule and quoted lower than other contractors. I am very happy with the results and the floor looks amazing. Thanks Ky and the rest of the team at Bull Tough Flooring Ltd.

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Company Response

Thanks Janet. It would have been a shame to do anything less that refinish your hardwood floor because you have the material already installed in your house. It will always be a better option to refinish over replacing your floor. With your floor, the grey tone we went with is the best colour for that wood. Just keep on top of the maintenance and your floor will last you a lifetime !!

stefandwall
stefandwall
0 reviews Beaverton, OR
10/10

Orginal 1990s Hardwood Refinished

I would highly recommend working with the Bull Tough Flooring team. The owner Kayum was very knowledgeable about the type of floor we had and provided great recommendations for what we could.. The stain that he suggested for our maple floor was FANTASTIC! Not only did Bull Tough Flooring provide the best price (almost $1000 cheaper than some other quotes), but they were able to do all the work in one day versus the three that other hardwood re-finishers all quoted (and high quality work at that). I had got quotes from about 5 other flooring experts and none of them answered as many questions or gave me as much service offerings as Bull Tough. All of the large gashes, gaps and wear from our original 90s floor are gone!

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Company Response

Thanks Stefan. The maple floor in your house is a great wood to work with and if the work is done correctly any colour should look good however when we stain them the with the grey mixed we used for you, they always turn out amazing .... especially when we finish it with an ultra low shine finish. I'm glad we were able to keep the price within your budget. Because we're specialists in this field, I knew we could complete the work in one day hence the great price. Just remember to follow the maintenance instructions and your floor will last you a very long time. Thanks Ky

karen.e.lowry68
karen.e.lowry68
0 reviews Calgary, AB
10/10

House Reno

Very efficient! The communication was amazing. We would highly recommend Bull tough flooring. The house has a whole new vibe to it.

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Company Response

I'm glad we were able to turn this floor around. Its been a while since we sanded a floor this aggressively, but we got it done and manage to leave some wood on the floor ;) As long as you follow the floor maintenance guide, this floor should give you at least another decade. Thanks Ky

fiveolsons
fiveolsons
2 reviews Calgary, AB
10/10

Floor Reno

We moved into an older home that had been partially renovated. We wanted to extend the hardwood into the remaining rooms on the main floor. This required matching the hardwood and stain. We got 4 different quotes. Bull Tough Flooring had competitive pricing, and was by far the most knowledgeable. The service was great before, during, and after. Employees were friendly, courteous, and keep things clean. Ky even took care of finding a company to do the demo and prep work for us as we were out of town. Excellent service, excellent knowledge, excellent people all equal a fabulous experience for us. We would highly recommend Bull Tough Flooring.

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Company Response

Thanks for the great review Melissa, it's much appreciated. It's always nice to hear that our expertise in this field is the reason people choose to use us. Matt, Andrew and myself really enjoyed working on your project, installing a new floor to match the existing floor is the type of project we love to do. After the old sub-floor was prepped we installed a new sub-floor before installing the solid maple hardwood down and then finishing it to match. There's lots going on with a project which is what makes it sugh a fun job to work on. We hope you love the floor as much as we do !

Luis in Toronto
Luis in Toronto
1 review Calgary, AB
10/10

Excellent Professionals

My wife and I want to thank you very much for your great job, quality, performance and your professionalism showing while working here at home. I can tell a potenial customer, your excellent abilities to perform a good job as well as your collaboration and team effort to make a customer happy. Price was very fair. We wish you the best in your business and hopefully, we may have another opportunity again to meet you guys,

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Company Response

Thanks Luis, I'm glad we were able to help you out and get things taken care of on time. Just remember ... don't push your fridge across your hardwood floor ;)

Bull Tough Flooring Ltd
http://bulltough.ca/
(403) 975 2579

Julie in Calgary
Julie in Calgary
1 review Calgary, AB
10/10

Project

Our hardwood floor was looking really dull and worn. I called Ky at Bull Tough flooring to determine if our floor needed re-finishing, etc. Ky was very professional, knowledgeable, honest, and timely and did not try to sell us what we didn’t need. His recommendation worked out perfectly. For any additional flooring needs we will certainly be calling Ky at Bull Tough Flooring. Thank you for your superior service!!!

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Company Response

Thanks Julie ... Im glad my advice was able to help you achieve what you were looking for ... it's very rare for a customer to be able ro "fix" their own floor ... luckily for you ... your floor just required a thorough clean with the correct cleaning process and products. Ky

Bull Tough Flooring Ltd
http://bulltough.ca/
(403) 975 2579

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bull Tough Flooring Ltd

Hi, my name is Ky and here is a quick bio of Bull Tough Flooring Ltd.

I started this company by sanding floors at the weekend and evenings. When the time was right I decided to go solo and start my own company. I started at the bottom with no experience apart from what I'd learned on myself on jobsites. That was the beginning and after years of training here we are ... a small company of 3 people totally dedicated to being the best small company in our field.

Our field specifically being ... the installation and finishing of site-finished floors, also known as "real" or "solid" hardwood. This includes stairs and the refinishing of any type of hardwood floor.

We've always kept things simple. Customers choose us because we're so easy to work with. The first phone call is all you need to make.

Feel free to contact us with your questions.

Ky
Bull Tough Flooring Ltd
www.bulltough.ca
info@bulltough.ca
403 975 2579

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
Site-finished hardwood floors
SERVICES
Installation of site-finished hardwood floors and stairs. Refinishing of any type of hardwood floor.
SPECIALITIES
Site-finished hardwood floors
WEBSITE
http://www.bulltough.ca
YEAR ESTABLISHED
11
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque, E-transfer, Cash
LICENSES
Yes
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Life limited warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.