The Foundation Guys Inc

Foundations
1294 Algoma Road Ottawa ON K1B 3W8
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The Foundation Guys Inc
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96%

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Reviews for The Foundation Guys Inc

Average customer rating:
9.7 10 (30 reviews)

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ctanner8787
ctanner8787
1 review , ON
10/10

Basement waterproofing

We had the Foundation Guys waterproof the inside of our basement as well as add a Triple Safe sump pump system. The work was done on time, on budget, and they did a great job of cleaning up after the fact. An outstanding company that we would gladly use again.

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Company Response

We are happy that you had a great experience with us!

Matt McG in Ottawa
Matt McG in Ottawa
3 reviews Ottawa, ON
10/10

Interior foundation repair by THE best

In February 2019 our basement flooded, nearly two years after another foundation repair company came in to fix the flooding we had in our basement in June 2017. The other foundation repair company did a poor job, and we needed/wanted another (better) company to come in.

We called The Foundation Guys, and the entire experience was exceptional. Denis, the sales rep, was outstanding, professional, friendly, and reassuring. He provided an exceptional consultation, the quote was fairly priced, and the work guaranteed (which was a big deal for us).

The crew were amazing, ripping out the shoddy work from 2017, finishing two out of four foundation walls with a rubber membrane (vapour barrier), flow guard, flow shield, roughly 20 epoxy stitches for the cracks in our cinderblock foundation, a new cast-iron sump pump, industrial plastic sump-pump well, and water access hatches. All of this in 1.5 days of work; incredible!

Since then, our basement has been water-tight, dry-as-a-bone, and we've been able to sleep at night confident that whenever it rains, we don't have to fear anything leaking into the basement. We ended up paying a little extra, but it bought us peace of mind from an incredible, professional crew, which I can't put a price on.

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Company Response

Hi Matt, I apologize for the late response! I am glad you had an awesome experience in which we take pride in! We were happy to work with you!

HomeStars in Toronto
HomeStars in Toronto
3 reviews Ottawa, ON
10/10

Interior drainage system , great job

The Foundation guys were fantastic from the very start. We recieved quotes from a few companies and they all reccomend and interior drainage system for our issue.

The foundation guys stood out and explained what they were going to do in depth.

The work completed was fantastic, the crew that was over was extremely professional and kept us updated every step of the way. They attempted their best to keep the dust low and area clean ( of course heavy construction comes with dust) and I was extremely satisfied with their attempt.

I would reccomend this company , especially the foreman we had working on our project.

I look forward to seeing the drainage system work, long term will tell on this aspect.

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John from Ottawa
John from Ottawa
1 review Ottawa, ON
10/10

Outside wall Foundation repair

Our home is beautiful again! One of the outside wall was an absolute mess and Dana came and fixed it. He worked diligently with great attention to detail and what a quality job he did. Thank you Gerald and Dana!!
From John and Louise

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Company Response

Thank you so much John and Louise! We will let Dana know your appreciation, he will be quite happy with this feedback.

Jeff H.
Jeff H.
1 review Ottawa, ON
10/10

Basement repair

When we had a catastrophic flood in our basement (which include our entire basement floor heaving into 2 pieces) I wanted a permanent solution. I called several companies, but it was the Foundation Guys that gave the only option that made sense.

Other contractors quoted the same or higher price with no long term solution for the problem. In other words, we could spend a lot of money to fix it, only to have it happen again and again.

The Foundation Guys installed a system that gave us peace of mind. They did exactly what they said they would do, when they said they would do it, which meant a lot to me.

We have since had another abnormal rain event and the system kicked in and we avoided another catatrohpe. My stress is gone!

The entire process was explained in detail from the first meeting and any changes were communicated clearly along the way.

If you want a permanent solution to flooding, I would highly recommend The Foundation Guys.

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Company Response

We are happy that you are now worry-free!

Thank you for your wonderful comment Jeff!!!

Kind Regards,

Michelle Sirois

Harold
Harold
1 review Ottawa, ON
10/10

Basement waterproofing

They installed an interior drain around most of the exterior walls and a sump pump system.

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Company Response

Hi Harold,

Thank you for the rating, we are happy you are satisfied with your project!

Kind Regards,

Michelle Sirois

alben444
alben444
1 review Ottawa, ON
10/10

Crack in foundation

They showed up on time and worked very hard and efficiently. Too soon to tell if fix worked but I was impressed with the workmanship.

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Company Response

Thank you Keri!!

Michelle Sirois

J &.
J &.
1 review Ottawa, ON
10/10

Installation of 2 sump pumps.

Dear Foundation Guys,
I would like to thank you for the great work you did in our house . Your on-site consultation was done carefully ,evaluating all aspects of the property and building with on-site
immediate recommendations and very detailed explanations of the work to be done with all the options possible ,without putting any pressure on us to choose one in particular. The final estimate was sent within 24 hours and the work started within a week. Your crew was always punctual, polite , very knowledgeable, left their workspace very cleaned and well organized for the next day. Having had done renovations before, it was a breeze to work with your company and your employees.
Thank you again!

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Company Response

We are grateful for your wonderful feedback! It was great working with you also!

Michelle Sirois

Do n.
Do n.
1 review , ON
8/10

Stone basement wall

Installed membrane and sump pump to mitigate water draining through wall at thawing and heavy rain.
Workers were tidy, pleasant and very professional. Our only issue was that at the first visit they did not have enough materials to finish the job and materials were unavailable for two weeks.

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Company Response

Hi Don!

We apologize for the inconvenience. We try our best to keep every home owner satisfied. However, sometimes we unfortunately do not have control over every situation, such as deliveries being delayed. This doesn't happen often, but is a frustration for us as well.

Thank you for your feedback, if you have any further concerns feel free to reach out to us.

Kind Regards,

Michelle Sirois

Kevin in Ottawa
Kevin in Ottawa
1 review Ottawa, ON
10/10

Excellent Service and address of Basement Leak

In Feb this year I discovered a wet spot on the floor of a finished room in my basement. I went to the Ottawa Home show specifically looking for expertise to help address this situation. The Foundation Guys had a booth there and although there were other basement leak repai companies, they were the only one that offered a fix from the inside of the house - rather than digging outside & destroying landscaping etc.
This week, Patrick, Dylan & Tyler arrived at ~8:30 and by shortly after noon had found and repaired the large (~6' long by nearly 1" wide in spots by ~up to ~6-8" deep (through to exterior at the top. They were thorough and especially meticulous is applying the epoxy type interior sealand to seal the crack. In fact the solution they implemented provides 3 layers of protection - First the crack was filled with a quick drying cement;Second this sealed crack was covered with a foam/sponge strip to direct any water that happened to get in through this sealed crack to wick to the floor - this foam was meticulously sealed with an epoxy type sealant to further prevent leakage; Finally, the basement floor was fitted with a drain system to ensure that any water this dis manage to get wicked to the floor area would be routed to the ground under the basement floor. (See attached photos showing crack and application of foam wick and sealant - rotate both pics 90 degrees right)

1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback Kevin! It was great working with you! Great photos!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Foundation Guys Inc

The Foundation Guys have been an industry leader in foundation repairs and waterproofing since 1978. As part of the international Foundation Supportworks and Basement Systems network, we have top of the line products and training to ensure that all of our work is completed to the highest standards. We pride ourselves on working with all of our customers to ensure that they fully understand the work being done, and are completely satisfied with the results. Your foundation is a crucial part of your family’s comfort and safety. If you’re looking for a local foundation contractor in Ontario, you’ve come to the right place.

High quality Foundation repair and waterproofing service. At The Foundation Guys, we have over 40 years experience in foundation repair, basement waterproofing, and masonry restoration using the most advanced products and techniques. We educate our clients and encourage them to research the work being done on their home. We are always committed to a job well done and deliver value, honesty, and master craftsmanship. You can trust us to expertly service all of your foundation needs.

CATEGORIES
Foundations and Waterproofing
PRODUCTS
Basement Systems, Foundation Supportworks, Advanced Coatings products.
SERVICES
Structural Foundation Repair, Foundation Waterproofing, Parging, tuckpointing, brick, block, stone, Replacement, Foundation Underpinning, Foundation Bowed Wall Repair, Foundation Crack Repair, Chimney Repair, Basement Finishing, Crawl Space Repair.
BRANDS
Basement Systems Foundation Supportworks Advanced Coatings
SPECIALITIES
Foundation Repair, Basement Waterproofing, Crawlspace Repair, Masonry Restoration.
WEBSITE
http://www.ottawafoundationsupportworks.ca/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Cash, Visa and Mastercard
LICENSES
Foundation Supportworks, Basement Systems, Advanced Coatings, Brick and Stone Mason.
MEMBERSHIPS
Basement Systems, Foundation Supportworks, Advanced Coatings, WSIB CSPAAT Ontario, GOHBA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Waterproofing Warranty, Lifetime Structural Warranty, Lifetime Crawl Space Repair Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.