Reliance Exteriors Home Services Inc. is so unprofessional and unreliable. I bought a Reliance Exteriors Home Services Roof Maintenance Package for $149.00 from Buytopia.Ca to do a roof inspection as well as a repair of the missing shingles on our roof. They showed up late twice already at our home considering the fact that they gave me a 5 hour window period between 12 PM and 5 PM. Reliance won't even bother to phone you ahead of time that they will be late at all. They will show up at your place without the necessary materials at all considering the fact that you told them over the phone what the issue that you have on your roof. In my case, I have some missing shingles and it needs to be replaced. Reliance also claimed that there was an exposed plywood of about 64 SQFT on our roof that was rotten and so it needs to be repaired. According to Reliance Exteriors Home Services Inc., the repair that needs to be done on the exposed plywood area of 64 SQFT was to remove the damaged/rotten plywood and install new plywood on the rotten plywood as well as install new shingles on that area and also there was one roof vent cap that was broken and needs to be replaced which they gave me a qoute for $1,000.00 . I paid them $100.00 deposit for the extra work that needs to be done. I cancelled the job that Reliance Exteriors Home Services Inc. were supposed to repair on my roof because of being late the again on their 2nd appointment. The 1st appointment, they showed up at 5:30 PM for an appointment that was booked between 12 PM and 5 PM. The 2nd appointment, Reliance again gave me an appointment between 12 PM and 5 PM and showed up at 6PM on the scheduled day of appointment. Now, I ended up hiring another Roofing company who revealed to me that what Reliance Home Exteriors Services Inc. had been telling and claiming to me that the exposed plywood on our roof which is about 64 sqft was not rotten at all. According to the other Roofing company, the exposed plywood was not rotten at all and that the only repairs that needs to be done on the exposed plywood area of about 64 SQFT was just to replace the missing shingles on the exposed plywood area. I have a document as well as pictures to back this up from the other Roofing Company that I hired to repair the missing shingles on our roof. Thank goodness Reliance did not touch our roof at all as it would most likely create another problem on our roof. Please stay away from this company as you will most likely going to waste your money. Please do your research before hiring this company and beware of their wrong claims which Reliance Home Exteriors Services Inc. did to me.
- Approximate cost of services:
- $249.00