We hired King Electrical in July 2015 to restore our basement from flood damage. We found that there was no communication or lack of communication once we hired them.. Once the project started we would have to call King Electrical on a daily bases to come back and redo the work done that day. The window replacement men took out a window and were just going to leave it open, So we had to call King Electrical to come back and either board it up or put a window. The window was replaced, only to find more water in the basement the next morning as the window was not properly sealed. We were promised a finished date in Aug 21, 2015 but it was no closer to being done. We had other trades that were hired by King Electrical come in and tell us how unprofessional he has left our basement and the work that was done up to that point. For about 2 weeks there was no work done on the basement every time we called King Electrical he would blame no work being complete because of the subcontracts he hired. When there was still lots that could have been done by himself. We had 2 positive experiences with this whole job 1. the subcontract who did the floor did an amazing job and was very professional, 2. the carpenter was also very professional.
Some our items were damaged during the restoration process we found they had no regard for peoples personal property, as my fence lock was busted opened, when my windows got replaced my lawn ornaments were just thrown and broken, the dry Waller/mudder used our speakers as his personal work bench leaving them completely covered in dry wall mud. None of our furniture was covered prior to sanding. I would say our overall satisfaction out of 10 was a 0. I would never recommend King Electrical to any of my family or friends as I would not want them to have the same headache I have had for the past 2 months.
- Approximate cost of services:
- $13,000.00