Service Express

Heating & Air Conditioning
226 Esna Park Drive Unit #2 Markham ON L3R 1H3
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95%

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Reviews for Service Express

Average customer rating:
9.7 10 (17 reviews)

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SSia in Mississauga
SSia in Mississauga
1 review Mississauga, ON
10/10

Condo Fan Coil Repair

Paul was great and very responsive. He accommodated our schedule and was able to complete the job very quickly with no new parts. He explained to us what happened and let us know what to do if the same problem arises in the future. Paul was reliable, kind, and very professional! Would definitely recommend his services and his company!

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Mark in Toronto
Mark in Toronto
1 review Toronto, ON
10/10

HVAC compressor replacement

Paul did an excellent job diagnosing and fixing my HVAC compressor, which had suddenly stopped working. Very professional, completed the large job very quickly, and great communication along the way. Highly recommended!

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Greg Shaw from York
Greg Shaw from York
3 reviews Toronto, ON
10/10

Installation of a new boiler

We were shut down by our current service provider who provided us with an outrageous price to replace our boiler. A friend recommended Matthew Wong and his company Service Express. They were very responsive, knowledgeable and worked well into a weekend to make sure we were back up and running. Cleaned up behind themselves and made sure everything was functioning perfectly before they left. Highly recommended

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Jes_Ess in Toronto
Jes_Ess in Toronto
1 review Toronto, ON
10/10

Speedy, friendly service!

Service Express sent someone out on a Sunday, and they arrived in just over an hour after our call. Matthew diagnosed and repaired the issue in under an hour. He took the time to explain the issue and some important tips to us. Matthew was professional and knowledgable, and most importantly, gave us heat again! Thank you!

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Mk.rams from Markham
Mk.rams from Markham
1 review Markham, ON
10/10

AC Furnace

Our furnance broke down, Paul Chen helped us promptly he called us within few hours, and then visited , repaired. We sincerely appreciate his skills and expertise. He is the best!!!!!.

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Kevin Chan from Richmond Hill
Kevin Chan from Richmond Hill
1 review Richmond Hill, ON
10/10

Furnace repair

We had a problem with our furnace and didn't know who to call. We had a company come in and provide us with a quote for replacing both furnace and ac. But all we wanted to have this fix instead of replace. I know we will eventually have to replace it in the next few years but Matthew came by spent 10 mins and pin point the exact issue. Problem resolved less than 30 mins. The only fault was that I didn't call sooner.

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Daphne from Toronto
Daphne from Toronto
1 review Toronto, ON
10/10

Condo furnace repair

Paul and his colleague helped to fix my condo furnace unit - they were very responsive and adaptable to schedule changes. Their quotes were reasonable and schedule was very flexible. He was patient and explained to me what the problem is and really tried to repair it using the most cost-effective way. seems very experienced, a very nice guy with a sense of humour too which sure helps when your heat isn't working at the end of Nov. Would definitely use him again and recommend to others

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Michael from Midland
Michael from Midland
1 review ,
10/10

furnace repair

I heard about this company from a friend, who said they don’t rip you off. They were reasonably priced compared to the other quote we got. He was able to fix the part, not replace it, which would have been more expensive.

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Daphne from Markham
Daphne from Markham
1 review Markham, ON
10/10

furnace installation

A friend introduced us to this company. He came and gave a quote, we got others as well. He was honest and friendly. He answered all our questions. It was a good experience, we are very happy.

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Janet from Markham
Janet from Markham
1 review Markham, ON
10/10

furnace and a/c installation

My neighbor had the same work done. He used this company after doing tons of research. I just took his good word and hired them too. I am very happy, it is perfect.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Service Express

HVAC (Heating, Ventilation and Air Conditioning) equipments are one of the most important components to the comfort, energy consumption and integrity of the home you and your family live in. Most people never pay much attention to their the HVAC equipments, in their own home or when they walk into a house during showing before they make a purchasing decision to buy a new home, until the furnace or A/C break down and turn into a worse nightmare in the coldest or hottest days. Service Express’s knowledgeable and experienced technicians all equipped with proper tools to make furnace and A/C repair promptly and accurately without any guess work, trial and error and unnecessary parts being replaced on the cost of the home owner.
Service Express is a service oriented company to serve all the needs of HVAC (Heating, Ventilation and Air Conditioning) in GTA and wide area of the surrounding regions (York Region, Peels Region and Durham Region) to commercial and residential customers. Most HVAC companies focus on equipment sales. They‘d try everything they can to sell the equipments, (furnace or air conditioner), even though the equipment is still within the life expectancy and repairable within reasonable cost. In general, there are 30-40% of new HVAC equipments, furnaces, A/C, replacement could be repaired in fractions of the cost of the new equipments. With the right tools, knowledge and experience, Service Express’s technicians provide professional diagnosis and repair services with guarantee that no others can and willing to provide.
- True 24/7 emergency service
- Clear and transparent service rate and parts cost
- Guarantee turnaround time
Service Express believes good communication and trust can enhance customer satisfaction and increase productivity. We built our trust from the very first step by having good communication to properly understand the problem before setup the service appointment. Service Express provides free initial phone troubleshooting to prevent initiating an unnecessary service call due to being overlook the most obvious errors such as accidentally turn the power off to the furnace by the home owner. In every service call, we’ll fully explain the founding of the problem and provide transparent and reasonably priced quote and obtain your permission before the parts is being ordered or replaced. Finally, detailed report and invoice will be provided for every service call from Service Express with the detail explanation of the cause of the problem and our solution to the problem.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Residential Heating, Ventilation and Air conditioning installation Condominium Water Source Heat Pump, Fan Coil, Ventilation installation Commercial Heating, Ventilation and Air conditioning installation
SERVICES
Residential Heating, Ventilation and Air conditioning maintenance and service Condominium Water Source Heat Pump, Fan Coil, Ventilation maintenance and service Commercial Heating, Ventilation and Air conditioning maintenance and service
BRANDS
American Standard, Aire-flo, Aprilare, Armstrong, Bradford White, Bose, Bryant, Carrier, Comfortaire, Ecobee, Enerzone, Fujitsu, Goodman, GE, Generalaire, GSW, Honeywell, Keeprite, Lennox, Luxaire, Mitsubishi, Navien, NTI, Olsen, Omega, Payne, Rheem, Rinnai, Samsung, Trane, Vanee, Wardflex, Whirepool, White Rodgers, Whalen, York
STYLES
In addition to our experience, proper equipped tools and knowledgeable technicians, Service Express stocks wide range of parts and components for all major brands and models and maintain excellent working relationship with various suppliers to achieve our promised service level. If we can't repair the unit in 24 business hour, you can have your diagnose fee free of charge or money back in full. That is the guarantee no other service company can provide. For every new furnace installation, Service Express provides 2-year no question asked labour warranty as long as customer maintenace basic maintenance such as regular filter replacement. If customer acquire regular maintenace service from Service Express, labour warranty will extend automatically up to 10-year. This is the warranty no other company can provide. We dedicate to provide our customers with customizable and flexible warranty to the HVAC equipments their familities rely on.
SPECIALITIES
Residential Heating, Ventilation and Air conditioning installation, maintenance and service Condominium Water Source Heat Pump, Fan Coil, Ventilation installation, maintenance and service Commercial Heating, Ventilation and Air conditioning installation, maintenance and service
WEBSITE
http://www.servicexpress.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
15
RETURN POLICY
Satisfactory Guarantee
PAYMENT METHOD
Cash, Cheque, Credit Card
LICENSES
TSSA Gas License, Refrigeration, ODP, ESA Electrician,
MEMBERSHIPS
TSSA, HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2-Year Plus Extended
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