RooterWorks

Plumbing
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HomeStars  >  Plumbing in Oakville  >  RooterWorks
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80%

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Reviews by rating (past 12 months)

Reviews for RooterWorks

Average customer rating:
9.8 10 (14 reviews)

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Rick Middleton from Burlington
Rick Middleton from Burlington
1 review Burlington, ON
10/10

Basement backwater valve and 3 pce bath rough-in

Stephan and his team were very professional. Work was completed on time and with minimal disruption. They explained the process in full detail and even made suggestions for the bathroom completion. I would recommend their services to all.

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Company Response

Thank you Rick, it was great pleasure working for you and good luck with the rest of your basement renovation and thank you so much for referring us to your neighbour.

Maria from Vaughan
Maria from Vaughan
1 review Concord, ON
10/10

Waterproof basement

This will be my first review of many contractors I have used at my home. I feel it is important to give praise where it is earned. I am what you might call "particular " my basement was leaking and I had it supposedly repaired by another company who will remain nameless.
I telephoned RooterWorks and immediately felt I was dealing with proffesionals? This became more evident when there representative arrived at my front door and within minutes had a solution to my ongoing problem.
As this was urgent they arranged the team to start the very next day...problem was is was raining quite hard.. But to my delight the men set up a tent like structure and continued to work in awfull conditions all day. They returned early the next morning and had everything done by lunch time. They cleaned up and took all the stones and dirt away.
I would like to thank Alex Stephan and the gentleman with the English accent...sorry I don't remember his name.
It was a pleasure to do business with such a great group of real pros.

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Company Response

Maria, thank you for the kind words. It is unfortunate that you had to pay for the repair twice. We have been seeing a lot more of this lately. Thank you for trusting us after a bad experience with the other company. We Value your business.

Ed Nowina from Toronto
Ed Nowina from Toronto
3 reviews Toronto, ON
10/10

Replace Sanitary Sewer to Street

Stephan provided a detailed estimate to replace the entire sanitary sewer which was damaged by roots. The replacement was scheduled by Stephan and Terry and his crew arrived on a recent Thursday morning, explained fully how the work would proceed, protected the neighbour's lawn and areas around the excavation with tarps and the crew commenced work. They showed up on time on both days, were tidy in the work and, upon completion the next day, cleaned up the area so it did not appear if any holes had been dug. Great work by all.

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Company Response

Ed, it was truly a pleasure to do business with you. We strive to be at the top of our game and it is nice to hear it from customers like yourself. Good luck with the rest of your renovation, the house will turn out amazing when its all done.

Erick Dovale from Toronto
Erick Dovale from Toronto
2 reviews Etobicoke, ON
10/10

Backwater valve installation

Talked to Stuart to get the backwater valve installed at my property and it was done promptly and flawlessly. Stuart is the down-to-earth no BS guy that goes to the point while still being friendly. Will definitely work again with them.

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Company Response

Thank you Erick, Stuart is definitely the best in the business. We appreciate the opportunity to do this work for you.

Jamie from Burlington
Jamie from Burlington
1 review Burlington, ON
9/10

Back water valve

After the flood in Burlington we were required to instal a back water valve. Stefan and his team were punctual, clean and efficient. I would recommend them to family and friends.

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Company Response

Thank you Jamie, I am glad that we were able to give you some added flood protection to your home. It was a great pleasure to work with you and Mark.

Leo from Oakville
Leo from Oakville
1 review Oakville, ON
10/10

Back water valve installation and basement waterproofing

We have been using Rooter Works for a number of years for camera inspections and sewer diagnostics as we are a home renovation/builder in the Southeast Oakville area. My personal home flooded this August after a heavy rainstorm. Once agaiin we called upon Rooter Works for their expertise and Stuart came by and recommended that we install a sewer back water valve. In addition to that, after the insurance company sent a restoration crew and completely removed the drywall and stud work, we noticed that our basement foundation walls were leaking. In no time, Stuart arranged their crew. They dug out the entire perimeter of our house and waterproofed our foundation. I am very impressed with the degree to which they kept the area clean during and after the job was completed. Thank you Rooter Works. We will recommend you to our family and friends.

Leo
Oakville

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Company Response

Thank you Leo, it was unfortunate that your newly renovated basement got ruined during the flooding this August, I am glad that we were able to help.

Stuart

Mike from Oakville
Mike from Oakville
1 review Oakville, ON
10/10

Basement leak &water proofing

Stephan and his team were totally professional from start to finish. They came quickly, explained the work required and finished on time. Excellent, quality work and service. I would not hesitate to recommend.

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Company Response

Mike, sorry that this happened to your 6 year old home. You put a lot of trust in us to work on your newer foundation and its unfortunate that new construction is not what it once was. Thank you for choosing RooterWorks for your basement waterproofing needs.

David Gardos from Toronto
David Gardos from Toronto
1 review Toronto, ON
8/10

Pipe Replacement in Basement

Stephan and his team did a very fast and professional job on my house considering the number of hours worked, workers required and complexity of the task. I would certainly use his team again and recommend them to my friends and family.

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Company Response

Thank you David, I know..the guys are super fast, that crew is top shelf when it comes to getting your basement back in order. We really thank you and appreciate your business.

Steve & Kim K from Mississauga
Steve & Kim K from Mississauga
2 reviews Mississauga, ON
10/10

Water proofing, weeping tiles

We have hired Rooter Works on two separate occasions & were extremely satisfied with their prompt, perfection and excellent workmanship. Terry and his crew were fantastic, Thank you once again.
Marry from Etobicoke

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Company Response

Mary, thank you for taking the time to share your positive experience. We're happy to hear you were satisfied with our services once again.

Samantha from Toronto
Samantha from Toronto
1 review Toronto, ON
10/10

Pipes for New Bathroom

Stephan is great! Polite, punctual and hard working to boot! We have personally used his services twice, but we have recommended him a number of times to friends. The guys showed up on time, worked hard, and were done when they said they would be...not to mention, they cleaned up after themselves! Thanks Stephan!

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Company Response

Samantha we value your business and are truly grateful for all of your referrals. Thank you!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about RooterWorks

RooterWorks was formed by a group of professionals with over 30 years of experience in the industry. Our mission is to provide high quality professional advice and solutions to home owners. We pride ourselves on providing to our customers the highest standards in customer care throughout the process. Our philosophy ...
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