Kitchen Creations

Kitchen & Bathroom - Cabinets & Design
748 Old Highway 2 Trenton ON K8V5P5
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63%

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Reviews for Kitchen Creations

Average customer rating:
8 10 (4 reviews)

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J Coe in Quinte West
J Coe in Quinte West
1 review Quinte West, ON
3/10

Poor customer service and quality

I had a kitchen island custom made. It was sent to us in pieces that took my husband hours to put together. No instructions. Electrical outlet hole too small for plug plate. They mailed another wood plate but the electrical outlet hole was not cut out. The back panel was too big and when I phone the company I spoke to Carol who stated that it would cost another $270 to have someone come to the house and cut the wood to fit and install. She was not helpful but why would she be. She already had our money. She is also quite abrupt with me. How is my husband to finishe this when he is not a carpenter and does not have the tools to do this properly. The installation of the countertops was done very well and the men were very professional. They were contracted to do the work. Great job there. I have other vanities I want built but will not use this company again due to Carol and the service she provided

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Company Response

Mrs. Coe, Madoc
I am sorry for the missunderstanding. We offer cabinets, "supplied and installed" or "supply only".
Your husband chose supply only and the cabinets and material needed were supplied and delivered to your home.
The electrical box was to be fitted in a drawer front. The drawer front was a 5 piece raised panel which did
not work for the box. The drawer front was then replaced with a slab front to better accomodate the electrical
box.
Back panels comes in two sizes, 48 inches and 96 inches and they are cut to size on site, as are toe kicks, moldings
and fillers. I realize now, that perhaps you thought you were getting a "kit" but than it would not have been a custom island.
For us to have an installer travel to Madoc and install your island at a cost to you of $ 270. is reasonable. Traveling time alone
is 1 hour each way.
I am sorry you were not 100% satisfied.

Jeanette from Belleville
Jeanette from Belleville
1 review Belleville, ON
10/10

Kitchen Renovation

I was so impressed with Brandie and her full service from start to finish. I was told that I would not find anyone that would be able to do my kitchen for less then $15,000. However I thought I would look into it. Brandie came to my house, completed all measurements. In a few days she got back to me with an amazing price.
Brandie took care of coordinating with the plumber, electrician and flooring people. It made my life so much easier.
My Kitchen was tore out on a Monday and put back together by Thursday.
I would strongly recommend Kitchen Creations.

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Joanne Owens from CARRYING PLACE
Joanne Owens from CARRYING PLACE
1 review Quinte West, ON
9/10

Kitchen renovation

We purchased 2 DIY kitchens. A 2nd one in our home, and a complete reno for our daughter's home. We installed both ourselves. At first it was a bit of a challenge, but we contacted Kitchen Creations & a rep called us with advice. After that the installs went smoothly. The products were delivered on time to the vendor. We had absolutely no issues at all. We get a lot of positive comments from friends/relatives on our kitchens!!

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Tom Smeraldo from Warkworth
Tom Smeraldo from Warkworth
1 review Trenton, ON

First Review

10/10

Kitchen Renovation

Kitchen Creations provided us oustanding service at an excellent cost. I highly recommend them. They went the extra mile in so many ways for us. Our kitchen looks great and was done in a timely manner.

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