The toilet wouldn't flush so called these guys. Their business model was to give you a price to fix the issue and they will take however long it would to fix it. Initial quote for declogging was $460. Thought that was a fine. Next thing I was told that it didn't work and that they needed to replace the toilet and the final bill is now $1288. As far as I know they didn't fix the problem for $460 and was against their business model. Called up his manager Richard and he explained the same business model and did nothing. All in all they did get the job done, but could be done for a fair price if they had followed their business model of one price one problem.
- Approximate cost of services:
- $1,288.00
- Company Response
We do appreciate you taking the time to submit your comments. As with all of our jobs, our technicians explain the pricing before proceeding with each task. We apologize if our company has not lived up to your expectations, but we truly appreciate your input.