Met Lee in November with 2 basement windows to make larger in January. Very nice guy to work with. Took a credit card number right away. When job started the crew came out for a couple of hours and then left. I called the office when I found that out 3 hours later to be told that the job had wiring to move and would be charging a $250 come-back charge. Grrr. I fixed the problem that night, but it was a full week before a different crew came back to finish. Talked with Lee about my concerns and said he would discuss it. Didn't know the final charge until invoice was emailed and charge had already gone through. Saw that he job was charged as per estimate only. Thank you. Quality of work appears good for the install, but had some mess to clean up.