I had an employee out from Air Force to give me an assessment of the state of my furnace and ensure it was in good condition for the coming winter. I had picked the company based on good reviews on this site. Unfortunately, the experience I received did not align with what other reviewers had described and I was ultimately dissatisfied with the experience. Soon after the visit, I was contacted by the owner, Ivan, who was genuinely distraught about my experience and went out of his way to do everything he could to make up for the previous visit. Ivan’s response to the situation convinced me that he does truly care about his company and its customers.
- Company Response
Thank you for leaving us a review and giving us an opportunity to address the problem. Thank you for your bussines. Don't hesitate to call again.
Thank you Ivan