The Great Plumbing Co

I filled in a Homestars form for emergency plumbing. Jeff contacted me very quickly and I arranged a time for a service call that was perfect for my schedule. It was a very messy job as the water had backed up in 2 large laundry sinks, but he unblocked the drain and did a good cleanup. He also gave us very good advice on what we can do to avoid the problem happening again.

Called Jeff for a job on outdoor faucet, came and did not only this job but explained a whole host of things around other issues and questions, he's very knowledgeable and a real pro, good to now know a plumber we can call and be confident in when we need one. Thanks Jeff!

I had a small amount of dripping coming from my kitchen sink. While it wasn't an emergency, Jeff was able to come over on the same day that I had called to book the appointment. Jeff went over the options with me and I decided for him to replace the faucet with new supply lines. Jeff took perhaps an hour to complete the job. During the entire time, Jeff was courteous and very professional.

I would recommend The Great Plumbing Co for anyone needing plumbing work.

Got s good understanding of the problem causing the leak and a one year labour and parts warranty. I can absolutely see the difference between getting a proper licensed person versus just anybody. Looking forward to more servicing through HomeStars!

Our home is almost a hundred years old and the plumbing is a labyrinth of old pipes going back over previous owners. Anyone who owns an old home knows the difficulties in dealing with any renovation, you open a wall and have no idea what you’ll see. Luckily, Jeff at The Great Plumbing Co was able to identify potential issues and then install a new faucet in a very awkward location. He was mannerly, explained the issues clearly, and we had complete trust in his knowledge and ability. The end result was just what we wanted. Thanks!

I called for a shower clog and laundry tub leak. Jeff arrived on time, as indicated. The shower clog was cleared in minutes without issue, the laundry tub took a little longer. The laundry tub leak was an issue because the faucet was a cheap knockoff that builders use, and the parts had to be manipulated to fit properly. Jeff did not give up and got everything to fit properly and solved the leak.
Great job all around, very pleasant company to deal with.

Jeff came by to fix a clogged kitchen sink, which he did, and recommended options on fixing the water pressure. Overall satisfied with the work done.

I had an water leak from an unknown source in my basement. Jeff worked efficiently to find and fix the leak. He presented options and costs throughout the investigation process and ensured that I understood and authorized all work in advance.

Great job.

We found this company after searching homestays. Jeff provided fantastic customer service - always patient with our many questions and upfront about all costs. His level of professionalism is a stark contrast to some other experiences. I will be using their services again in the future.

Arrived on time and did an excellent job. The price seemed fair to me. Would recommend.