Control One Contracting

General Contractors
Toronto ON M5H 2N2
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General Contractors
Control One Contracting
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Review for Control One Contracting

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Ryan from Scarborough
Ryan from Scarborough
4 reviews Toronto, ON

Basement Renovation

The attached image is a newspaper article from September of 2013, roughly five months before I hired Ron. Please read it. If you still need more reason not to hire this contractor, here it is:

A renovation that I was told would take three weeks was still ongoing at 2.5 months when I had to fire Ron through his voicemail on his phone because he NEVER picks up his phone. The work is shoddy at best, the crew takes no pride in their work AT ALL and, in my opinion, are really not qualified for anything beyond hanging drywall. I am not a contractor but could still pick out lots of areas where the work was not acceptable, but I didn't find it until after they were already gone. For example:
copper plumbing not secured properly so it is floating in the walls, dryer hose was installed so it vented into the wall, not properly to the outside vent, edges of tile cuts had chips due to an ancient blade being used, didn't properly level the basement floor before installing laminate flooring in areas which needed it so the floor is uneven in spots, left a LIVE WIRE tucked into the outlet box with no cap or tape on the end of it, left a rough opening for a door which was not a standard size. I had to take apart the studs arounds the door and redo the opening myself so it would fit a standard size interior door. A CUSTOM SHOWER STALL WHICH WAS NOT GRADED PROPERLY SO THERE WAS STANDING WATER ON THE FLOOR OF THE SHOWER. I saw the concrete which had been poured and expressed my concern before the mosaic was laid down but was assured everything would be fine. It was not fine. Ron gave me every reason why I should leave it the way it was because he clearly didn't want to spend the money and time to do it the way it was supposed to be done. I had to pay a second contractor multiple thousands of dollars to break up the mosaic tile and concrete in the floor of the shower and redo it all, as well as rip out and redo tiling on the walls. There was no stainless steel edging, no caulking, not even any finished edges on the outside tile corners in the shower, the grouting was really bad in the inside corners. I could go on and on and on…
The crew showed up randomly, rarely gave notice as to when they would or would not be there, never seemed to work a full day when there was clearly lots of work to be done. After I fired Ron, it took his crew three weeks to come and pick up all the tools they had left in my basement, as well as bags and bags of garbage they left on my front lawn, even though I called and/or texted Ron multiples times daily to arrange a time for him to come and get it out of my house.
Ron himself was at my house for a grand total of maybe 8 hours during the renovation. When I asked him why he wasn't present at least some of the time to supervise the renovation he had been hired for, he replied 'Well do you need me to be there?"


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