The work is exceptional and the staff really do try to do everything in their power to provide excellent customer service. I had a problem, which is that some fabric panels were lost in the mail and Lisa and her staff did try to provide solutions to a tricky situation.
The thing I would like to mention is that Lisa was trying to be accommodating by offering to mail part of the work by mail so that I would not have to make an extra trip to her office.
Ultimately, and oddly, the package arrived at my door with no postage stamp. I am grateful that they arrived and sorry to have pestered Lisa and her staff. Other than the post office problem, this was an excellent company to deal with.
- Company Response
Hi Dawn, It is rather odd how you received it as I know we put the extra stamps on the envelope to ensure it was enough for the larger size. Anyways, ultimately I'm really glad it arrived.