Empire Deck & Fence

Decks
Ottawa ON K2H 8K7
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Fences & Gates
Empire Deck & Fence
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87%

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Reviews by rating (past 12 months)
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Empire Deck & Fence

Average customer rating:
8.9 10 (56 reviews)

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Christine
Christine
1 review Ottawa, ON
10/10

Cedar Deck with glass railings

Just so we are clear we do not give out 5 stars without serious consideration. I was very impressed from start to finish. Sia the owner and Hayden our site contractor were excellent. We did our home work getting several quotes. We got a great quality product ( no hidden costs) for a fair price. Communication and follow-up was very good. Would strongly recommend Empire and have offered to show our beautiful deck to prospective clients. Thank-you Christine & Ted

1 of 2 people found this review helpful.
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Company Response

Hi Christine,

Your deck looks very good and we will have to show it off! We hope that you enjoy it for years to come. Thank you for the great review!

Private User
Private User
Private User reviews Ottawa, ON
10/10

New Fence

Empire Deck and Fence was a pleasure to deal with. The fence is beautiful and exactly what we had envisioned. From contacting the company to completion of the project was extremely quick. Once work began, the team was very efficient and took even less time than expected while doing a quality job. I will be recommending this company to family and friends.

1 of 2 people found this review helpful.
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Company Response

Thank you for the review! Fencing can really change a property and we are glad that you are happy with Empire’s construction procedure!

Jan in Kanata
Jan in Kanata
2 reviews Ottawa, ON
10/10

Construct a fence

This job involved the construction of multiple fences between neighbours. Hayden responded quickly with a quote. HIs crew, led by John, worked hard over three days on the construction of the fences, dealing with each neighbour as required. The end result was very satisfactory. Hayden produced individual bills for each neighbour. Thank you..I am very pleased with Empire, their employees and their work ethic.

1 of 2 people found this review helpful.
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Company Response

Thank you so much for the kind words, we were are always happy to coordinate multiple neighbors for your fencing needs!

Private User
Private User
Private User reviews Ottawa, ON
8/10

new Fence

I was very pleased with this company- they were very fast , efficient and professional-They contacted me and gave me the approx starting time. They showed up on time , did the job very quick with no mess left behind and followed up to see if I was plased- highly recommended !

1 of 2 people found this review helpful.
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Company Response

Thank you for your review!

jmur in Ottawa
jmur in Ottawa
1 review Ottawa, ON
9/10

deck

Jason and Andrew were a very hard working and obliging team that did a fantastic job on our deck. From the point of initial contact, obtaining an estimate, finalizing the design, ordering materials and executing over 3 days, the company were very professional and I would not hesitate to recommend them to my neighbours.

1 of 2 people found this review helpful.
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Company Response

Thank you for the review! We are blessed to have Jason and Andrew on our team and thank you so much for giving us the chance to meet your expectations

3/10

Two projects

Was very happy with first project. Tried to delete this review after second, but can't find a way to delete. Second project was completed, then redone to meet contract (mostly). Too much haste and lack of clear communication. First project had independent project manager and this may have made the difference.

Review has 1 previous version
1 of 2 people found this review helpful.
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Company Response

Hi Pat,

We truly do apologize for the way your second project turned out. There was a communication error, and we have taken steps to make sure that this never happens again.

We are happy that you are satisfied with the project and hope that you will remember us based on your initial 10/10 review.

chen yeung from Ottawa
chen yeung from Ottawa
2 reviews Ottawa, ON
10/10

new deck

Empire was very helpful to me with coming up with the right design to fit my needs and space. The work was done on time and is the envy of my street. The tradesman were very knowledgeable and pleasant to talk to.

0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empire Deck & Fence

Our goal is to keep our nation's capital beautiful!

With the help of our amazing clients, Empire provides gorgeous exterior makeovers to wonderful homes across the city.

Thank you to everyone who has been part of our goal.

CATEGORIES
Decks, Fences & Gates, Interlocking Stone, Landscape Architects, and Landscape Contractors & Designers
SERVICES
- Decks (Composite, PVC, Cedar, Pressure-treated) - Fences - Landscaping - Interlocking - Hardscape - Stonework - Woodwork - Pergolas - Railings - Gazebos - Glass railings - Lighting
BRANDS
Composite Decks: TREX, Fiberon, Timbertech PVC Deck: Azek Interlock: Techo-Bloc, Permacon Banas... Fence: Tuffence, Bufftech
SPECIALITIES
- Architectural Design - Composite & PVC decks - Cedar & pressure-treated decks - Glass railings - Fences - Interlocking - Landscaping
WEBSITE
http://www.EmpireDeckAndFence.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
7
RETURN POLICY
Ontario Law: https://www.ontario.ca/page/your-rights-when-signing-or-cancelling-contract
PAYMENT METHOD
Cheque, Credit Card, Cash, E-transfer
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Construction, Civil and Chemical Engineering, Architectural Technologist, Commerce
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$3,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-year on workmanship for decks and fences. 2-year for interlock. Manufacturer's warranty applies for all materials.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.