Empire Deck & Interlock

Formerly Empire Deck & Fence
Interlocking Stone
Ottawa ON K2E 6V4
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Interlocking Stone
Empire Deck & Interlock
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94%

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Reviews for Empire Deck & Interlock

Average customer rating:
9.2 10 (129 reviews)

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Jovanni Joseph  in
Jovanni Joseph in
1 review Ottawa, ON
10/10

Fencing Jobs

The guys' at Empire Deck and Fence handled my project with great care and professionalism. We ran into a hick up in the road but they were very quick to come up with a solution to our problem. All in all i have only positive things to say about Z, Sia and Hayden the project manager. Lastly, their pricing is super competitive and they don't lack in craftsmanship abilities. All in all a happy customer. Thanks Fellas.

Approximate cost of services:
$2,900.00
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Company Response

Jovanni, the feeling is definitely mutual. You were a pleasure to work with. Thank you very much!

John in Mississauga
John in Mississauga
2 reviews Ottawa, ON
8/10

Project Manager

The main reason I would recommend this company is mainly because of the outstanding customer servive by their Project Manager "Hayden Brown". Whenever we had an issue or concern, he would deal with it swiftly and satisfactorly. As long as he remains with the company, you will be happy dealing with this company. Keep up the good work Hayden.

Thanks,
Adib

Approximate cost of services:
$30,000.00
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Company Response

Hayden is our Karlsson. We are blessed to have him on our team. Thank you for your review!

Private User
Private User
Private User reviews Ottawa, ON
6/10

Deck project build

SO many delays and under delivery. We had no consistency in management and promises were made and broken over and over. WE have yet to see this project completed, despite it being started last summer. This project is now completed despite all the bumps on the road, the company is aware that changes are to be made and are committed to improving the flow and increase satisfaction.

Review has 1 previous version
Approximate cost of services:
$65,000.00
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Company Response

Hello,

We want to apologize for any inconvenience that the delays in construction may have caused. The deck building experience is meant to be an exciting one and we are sorry that you did not get to enjoy it, especially considering how beautiful it turned out.

We take full responsibility for the delays and hope that you will enjoy your beautiful backyard for many years.

Best Regards,

Empire Team

A. B.
A. B.
1 review Ottawa, ON
10/10

tear down and replace a deck

Empire deck was hired to rebuild my deck using composite materials. I have a raised deck, overhanging a walk-out basement, which added to the project complexity. The builders were skilled, hard working and professional in their work ethic. Also, they were very agreeable to address any issues that concerned me during or after the cheque was signed.

Approximate cost of services:
$20,000.00
2 of 3 people found this review helpful.
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Company Response

We pride ourselves in providing our clients with exceptional service throughout the project and we really appreciate your kind words!

The feeling is definitely mutual and we hope that you enjoy your gorgeous composite deck for years to come!

jpslots89
jpslots89
1 review Ottawa, ON
10/10

front entrance deck

Met with Empire Deck representatives to design and build a new front deck that would be maintenance free. They provided different ideas and thoughts using my perceptions initially, the 3D rendering of the plan allowed for a visual perception of our ideas and was a valuable tool to making some adjustments with a resulting final plan. I found the various staff I dealt with very helpful and obliging and providing quick turn around for questions and changes. Now looking forward to the spring and the installation and enjoying my new deck in 2017.

Approximate cost of services:
$25,000.00
1 of 2 people found this review helpful.
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Company Response

Debbie, we enjoyed working with you to create a 3D concept for your gorgeous deck and are looking forward to the spring to make it a reality!

Mark
Mark
1 review Ottawa, ON
8/10

Engineering Study - deck renovation

No work apart from the engineering study was completed. The customer service shown during this process was excellent however.

Approximate cost of services:
$3,000.00
1 of 2 people found this review helpful.
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Company Response

Providing good service is easy for a client like you, Mark. Thank you for your review!

Panuccio
Panuccio
1 review Ottawa, ON
10/10

Outdoor deck

It was a pleasure dealing with Empire for the construction of our deck. They listened to our needs and made recommendations within our budget. Their prices are competitive and their team was professional and efficient. We are very pleased with the final result and would highly recommend them in a heart beat! Very satisfied!!

Approximate cost of services:
$7,400.00
1 of 2 people found this review helpful.
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Company Response

The project looks amazing, and you were a great client to work with. Thank you for the review!

clwill
clwill
1 review Ottawa, ON
10/10

Balcony deck renovation

They replaced our wooden deck railing with a see through glass structure. They were on time and on schedule. Looks 100% better.

Approximate cost of services:
$3,600.00
1 of 2 people found this review helpful.
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Company Response

Hi Lynn,

Thank you so much for the positive response. We are so pleased that you are happy with the final product and our team.

Claire &.
Claire &.
1 review Ottawa, ON
9/10

Backyard landscaping

We needed a raised flower bed and the grass around it replaced it with river stone. Empire Deck & Fence did a wonderful job. We would be happy to recommend Empire Deck.

Approximate cost of services:
$1.00
1 of 2 people found this review helpful.
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Company Response

Hi Claire,

Thank you very much for your kind words. The design and final product were beautiful!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empire Deck & Interlock

Our goal is to design modern landscaping projects in the Ottawa area.

This includes our main focus on interlock and composite decks.

Thank you to everyone who has been part of our success for the past 15 years!

CATEGORIES
Decks, Interlocking Stone, and Landscape Contractors & Designers
PRODUCTS
Interlock: - Techo Bloc - Permacon - Unilock Decks: - Composite - PVC - Cedar - Pressure Treated
SERVICES
- Decks (Composite, PVC, Cedar, Pressure-treated) - Landscaping - Interlocking - Hardscape - Stonework - Woodwork - Railings - Glass railings - Lighting
BRANDS
TruNorth, Fiberon, TimberTech, Trex, AZEK, Techo Bloc, Permacon
SPECIALITIES
- Architectural Design - Composite & PVC Decks - Pressure-Treated Decks - Glass Railings - Aluminum Railings - Interlocking - Landscaping - Patio
WEBSITE
http://www.EmpireDeckAndInterlock.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
15
RETURN POLICY
Ontario Law: https://www.ontario.ca/page/your-rights-when-signing-or-cancelling-contract
PAYMENT METHOD
Cheque, e-Transfer, Credit Card, Financing
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Construction, Civil and Chemical Engineering, Architectural Technologist, Commerce
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$10,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-year on workmanship for decks and fences. 2-year for interlock. Manufacturer's warranty applies for all materials.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.