This is the second time I have bought a cover from Paul ( last one for my old tub 6 years ago ) He was easy to deal with, did what he said he would do, delivered even before the committed time. I would recommend using Paul if you need a hottub cover
thanks for the kind words and continued business. See you in another 5 to 7 years. Cheers,
Prior to ordering my replacement hot tub cover I checked around multiple companies. My final decision was through Durham and Paul for several reasons. The price was competitive but it was the service that made the difference! Excellent! Paul came to our house with no fee to measure our cover, this was important to us to ensure we had a proper seal as a cover is quite expensive and we want it to last and be efficient. Paul’s timing was quick, the replacement seamless and then Paul came back a second time by request, (no charge) to ensure the cover fit properly and was doing its job. Paul is extremely courteous
and approachable regarding any questions! I highly recommend the services through Durham Covers and Paul!
Thanks for the kind words, see you in 5 to 7 years
we have an irregularly shaped hot tub so our cover was a custom order. nevertheless, paul had our cover ordered, delivered and sitting on our tub in 8 days. I had called 2 other companies that both quoted me a higher price and 5-6 weeks delivery. the service we received was incredible. when you call durham covers you speak with paul (the owner) and he personally looks after the whole process. if you need a quality hot tub cover for a fair price and delivered quickly don't bother calling anyone else. call durham covers. thank you paul.
Thanks for the kind words Don and Paula, I am happy that you are enjoying your experience. I look forward to helping you in another 5 to 7 years.
Needed a new cover for my hottub, these guys made it happen in just over a week. The fit is perfect. All hardware was included and it was delivered to my backyard. Highest recommendation!
Thanks Harp, I am thankful for the kind words, I look forward to helping you again in the next 5 to 7 years.
Great service and amazing product quality! Paul is fantastic to deal with; we would highly recommend to anyone who is looking to replace their cover! We are very happy with everything.
Thank you so much for the kind words on our service. See you in 5 to 7 years. Cheers, Paul
From contact to delivery exceptional service quality .I needed a new cover saw the add on the internet made the call and the rest is history.If I ever need a hot tub cover ever again I would contact Durham covers and if your smart you will too I searched for covers everywhere the noone was as thurough as the folks from Durham I rate the experience and product 10 out of 10 Thanks again
Thanks James for the great review and I really appreciate you taking the time to give a review. I will see you again in 5 to 7 years
Bought a hot tub cover 2 years ago and am very satisfied with the cover, i inadvertently put 2 small rips in the cover trying to remove some surface snow. Contacted Paul and within 24 hrs Paul had dropped off a repair patch for the cover at no charge. This is the type of customer service that puts Paul and Durham Covers above the rest and has my loyalty for future covers down the road.
Love our new cover! We got the 4" and keeps our hot tube very warm. Cover is great quality and fits great and we even measured ourselves and arrived quickly. Fast friendly service. Returns call quickly. Would buy again and would recommend.
Thanks Diane for taking the time to review our company and mentioning what you liked about us. I look forward to providing you another cover in 5 to 7 years. Cheers, Paul
The service was immediate and quality of cover excellent enabling a better fit and reduce my heating costs! I strongly recommend Durham covers for your hot tub, you will not be disappointed!