An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I went to the website at 11am, discovered there was a 12:00-2:00 time slot available that day, with a $10 off discount! I was called at 12:00 saying they were 10 minutes away. They showed up, pulled into the drive way and 10 minutes later my garage was free and clear. I can't think of anything to complain about at all.