Having seen the high quality work that Ridgecrest had already done on a number of other properties in our area, we decided to engage them for a quote to do a major renovation/upgrade to the exterior of our house (new Hardie board siding, new windows & doors, new front & back decks). Ridgecrest's quote was competitive, and David the owner came by multiple times to discuss the project, answer questions, provide samples and generally ensure that we were happy before the work commenced. Once the work began, progress was fairly quick for the most part and I very much enjoyed coming home from work each day what new work had been done and admire the rejuvenation of our family home. Communication with David and Derek throughout the work was generally very good & responses (via email or phone) to our questions were timely on the whole; this open and honest communication went a long way to maintaining and building trust with Ridgecrest which meant a lot to us as this was a not insignificant financial outlay for us. The work crew led by Craig were friendly, tidy, happy to discuss the project and very clearly took pride in the work they were delivering as evidenced by the high quality of workmanship and attention to detail. The only real delay on the project was caused by the deck railing we had chosen being unavailable this late in the season (October). However, the silver lining was that David successfully managed to source an alternate product that turned out to be better than what we had wanted originally! Overall, we're very happy we went with Ridgecrest & would definitely (& have) recommend them to others looking to do a similar project. Our only regret is that being winter right now, we still have to a wait a few months to properly enjoy and admire our new decks!
- Company Response
Hi Tim, Thanks for your support. We're glad you are happy with your homes outcome. Before you know it, you'll be BBQing on those new decks!