On 21st of June WestView Paving Inc. paved my driveway. I gave them a 0 score ratings on both satisfaction and recommendation not because of the work they have done but their dishonesty. Let me explain their dishonesty. I have Bionic steel pro hose (heavy duty) so they had to use water with the paving functionality of the driveway so they had to use my hose. I had no issues of them using my hose and water. But somewhere in the process my hose got crushed (damaged) with their paving equipment and I had not known what happened until later in the day when they had already left. I called the Boss (Antonio) following day to let him know what I had discovered because they left without telling me. Antonio said he will look into this matter. He may have look into matter but never returned the call. However a few days later one of the worker (Ralph) called and said he is at the store and he is picking up a Black Hose for me and I responded saying it wasn't a black hose it was steel hose and I told him where he could purchase that steel hose at Lowes. He called me back and said that Lowes does not keep this item in stock anymore and he is going to check Canadian Tire and Wal-Mart. In the meantime I went on line to check if this item is available anywhere sure enough it was available on line at Wal-Mart. I called Ralph back to tell him that and he said to me why don't you order it on line and we will refund your money so I did. I got Hose from Wal-Mart forwarded the receipt to Ralph with no response I contacted him quite a few times and still no response I contacted Antonio too I was just lucky get him on the phone promise I will get the money on Monday 28th June nobody showed up They conveniently ignoring my calls. They just decided they are not going to compensate me for my hose by their actions.
me they both ignored my calls,
- Approximate cost of services:
- $1,500.00