Valley View Appliances Ltd.

Appliance Repair
Calgary AB T3A 5K8
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Appliance Repair
Valley View Appliances Ltd.
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98%

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Reviews for Valley View Appliances Ltd.

Average customer rating:
9.8 10 (351 reviews)

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HONGYU in Toronto
HONGYU in Toronto
1 review Toronto, ON
0/10

Terrible service

if you decide to go with them, you have to be very careful that, they may just charge you $150 and tell you they can't fix it. you have to replace a new one. then those $150 is just for the labor who comes and tells you to replace a new one. terrible service. They representative is terrible to yelling to the customer.

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
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Company Response

Dear Harry Wang,
I'm sorry you feel this way. As we discussed with you prior to booking your initial appointment we could special order the parts you insisted we bring out to the first call out, however that you would need to pre-pay the shipping charges passed on to us from our suppliers. We did exactly as you instructed and went out with the parts in an attempt repair the DW. Upon inspection of the DW we determined it was not safe to install the parts and instead suggested you replace the DW. I called you to explain the situation. You were charged for the service call, shipping and GST as explained and pre-quoted during our 1st conversation. We did nothing wrong. Instead of accept the diagnosis and accept your responsibility you demanded a 100% refund or you would smear our good name on social media. How is this fair? We choose to forgive your regardless your actions.
Respectfully,
Service Manager/ Valley View Appliances Ltd.

Private User
Private User
Private User reviews Calgary, AB
10/10

Refrigerator repair

Our fridge started making intermittent loud noises. Had repair person in to check out source of noise. Turns out it is simply a vibration. Repair ++ knowledgeable and provided great info re temperature controls to optimize function etc.

Also checked in with repair person for additional info re washer and freezer options. Very helpful with maintenance tips on both appliances.

Will call this company again if repairs are needed on appliances.

Approximate cost of services:
$125.00
1 of 1 people found this review helpful.
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Company Response

Thank you so very much for your review! We really appreciate you taking the time to let us and others know about your positive experience with your refrigerator repair.
Sincerely,
Valley View Appliance / Service Team

S Jack from Calgary
S Jack from Calgary
7 reviews Calgary, AB
10/10

Dishwasher door repair

Steve K from Valley View Appliances was excellent with repair/replacement of broken door springs on our Bosch made Kenmore dishwasher. Also re-levelled dishwasher and ensured all fittings correctly located and gave great advice on type of dishwater cleaner to use and best preparation of dirty dishes. Very knowledgeable and very helpful. Highly recommended!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you for trusting us with your Bosch Dishwasher repair. We really appreciate your business as well as your positive feedback!
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Dryer Repair

Professional, reliable. Booked appointment, technician showed up as promised and fixed and cleaned dryer. Thanks

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thank you for trusting us with your dryer repair. We really appreciate your business!
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Gas Range service

My gas oven stoped working on a Thursday afternoon. Would not light. I booked online with valley view and they had slots for the next day open. Shortly after I got a call with a time estimate and a basic quote for the work. The next day the technician showed up in the time frame and was extremely knowledge and helpful. Within 30min we had a working oven and a price that was less than expected. The technician gave great advice for future use and great service.

Approximate cost of services:
$360.00
1 of 1 people found this review helpful.
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Company Response

Thanks Kevin,
It was a pleasure doing business with you! We really appreciate you trusting us with your gas range repair, as well as your kind review. All the best in the future!
Sincerely,
Valley View Appliances/ Service Team

Private User
Private User
Private User reviews Cochrane, AB
10/10

Appliance diagnosis & repair

On time, knowledgeable, fair invoicing for service received - clear explanations of work before and after, personable

Approximate cost of services:
$170.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your honest review. We really appreciate your business!
Sincerely
Valley View Appliances/ Service Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Great service!

Great customer focused company! Steve and the team made sure we understood what repairs were required, quickly made the necessary repairs, and ensured we were satisfied with the service throughout the process. Steve went out of his way to get the parts necessary for our repair and scheduled our repair as soon as possible. Thank you!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your awesome review! We appreciate your business as we do not take that for granted.
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
0 reviews Cochrane, AB
10/10

Service appliances

When my appliances require service (Acute or maintainance) I ALWAYS call valley view , the work is performed quickly, in many cases parts are readily available and the “fix” lasts. Great company, incredible field technician.

Bob Higginson

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Dear Mr. Higginson,
Thank you for trusting us with your dryer repair. We really appreciate your business!
It's so nice working with excellent clients like yourselves.
Sincerely,
Valley View Appliances/ Service Team

Private User
Private User
0 reviews Calgary, AB
10/10

Thermadore Wall Oven

Steve was amazing, considerate and the ultimate professional. We had two companies tell us we could not fix our 14 year old Thermadore Wall Oven and Steve was in and out within 30 minutes. Amazing care and professionalism. Also a shoutout to Robert the coordinator who helped us diagnose and get the appointment completed within a week. I will use only Valley View to repair our appliances in the future. Exceptional Quality and much appreciation to the ValleyView team.

Approximate cost of services:
$900.00
1 of 2 people found this review helpful.
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Company Response

Thank you so much for your review! Thank you for trusting us with your business as we do not take that for granted.
Sincerely,
Valley View Appliances / Service Team

Dave S
Dave S
0 reviews Calgary, AB
10/10

Repair wall oven

Had 1 appliance co come out twice 1st time found nothing we called them back after discovering a hole in element, replaced element blew circuit breaker twice..didn’t get fixed.
Called Valleyview which we should have done the first time Steve came in pulled the oven out found problem within 15 minutes loose wire not found by previous company.
We have used Valley View prior and will definitely use them in the future.
We won’t be using that other company even to change a light

Approximate cost of services:
$157.00
1 of 2 people found this review helpful.
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Company Response

Thank you so much for your positive review! We really appreciate your business.
Sincerely
Valley View Appliances / Service Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Valley View Appliances Ltd.

**MENTION HOMESTARS AT THE TIME OF BOOKING AND SAVE 10% OFF ADDITIONAL LABOUR BEYOND THE DIAGNOSTIC CHARGE **
What do we do?
At Valley View Appliances we bring " Peace of Mind" to your appliance headaches. Or aim is to give you Fast, Friendly, Trustworthy Service at a cost that is affordable. No headaches.
All of our service is proudly guaranteed and performed by government trained technicians. We have over 47 years of accumulated experience in repairing home appliances and we are authorized to perform warranty service for many manufacturers. We pride ourselves in providing fast, trustworthy service at a reasonable rate. Our service vehicles are fully stocked with the most common parts, so that in most cases, we can finish your repairs on our first visit. We try our best to make your repair a quick and pleasant experience, knowing that a satisfied customer is a repeat customer.
We are pleased to serve Calgary and other areas, including: Cochrane, Airdrie, Springbank, and many others. If you have appliance repair needs, give us a call @
(403)247-9602 or book online on our website @ www.ValleyViewAppliances.com

Needing your new Appliances installed? You are in good hands as our installation professionals are true craftsmen and take pride in a job done with excellence. Needing a installation quote please email: Installs@Vvapp.ca

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washers Dryers Dishwashers Ranges Stoves Wall Ovens Hood Fans Hobs Refrigerators Garberators Ice makers Microwaves Over the Range Microwaves Built in Refrigerators Gas Appliance Repairs Parts sales Appliance Installation In-home Appliance repair Hot Water Tank replacement
SERVICES
Appliance Repair Appliance Service Manufacturer Warranty Service Appliance Installation Dryer Vent Cleaning Services Appliance Parts Sales Appliance Sales Gas Appliance repair Dryer Repairs Washing machine repairs Microwave repairs OTR repairs Refrigerator Repairs Ice maker repairs Stove repairs Range repairs Gas Range repairs Wall oven repairs Dishwasher repairs Hood Fan repairs Hood Fan Installations MW installations Hot Water Tank Installations
BRANDS
Maytag Magic Chef Jenn-Air Whirlpool Kitchen-Aid Bosch Gaggenau Thermador In-Sink-Erator Jenn-air Admiral Kenmore Frigidaire Electrolux GE GE Monogram Westinghouse Samsung LG
STYLES
Calgary Main 403-247-9602 Cochrane Main 403-932-2630 Parts 1-866-243-4662
SPECIALITIES
Authorized Warranty Provider for: , Bosch, Thermador, Gaggenau, In-sink-erator, GE, Samsung, Venmar, Vent-A-Hood, W3 Solutions, Asurion, Square Trade www.valleyviewappliances Authorized installers Certified to install: SubZero, Samsung, Wolf, Asko, Viking, Bosch, Thermador, Gaggenau, ISE, Venmar, Ventahood, Best, Miele, Kenmore, Electrolux, Frigidaire, GE, GE Monogram, Whirlpool, Kitchen-Aid, Maytag, Jenn-Air, LG, Bloomberg
WEBSITE
https://www.valleyviewappliances.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, Cheque, Debit, Visa & M/C
LICENSES
Journeymen Appliance Repair
MEMBERSHIPS
,MSA Servicer's Association, A++ BBB member 1997
LIABILITY INSURANCE
Yes
DIPLOMAS
Journeymen Appliance Repair
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
99.97
BONDED
Yes
PROJECT RATE
Industry Standard Blue Book Job Rate/Job
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day labour, 90 day parts warranty. All work proudly gaurenteed!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.