Mike from Above and Below Exteriors responded to a call when I needed to waterproof one side of my foundation after I noticed some moisture in my basement carpet.
Mike noticed a crack in the foundation that was the potential cause of moisture, and took a look around the property to make sure other cracks did not exist. He also suggested window wells for two basement windows that were too close to ground level. Both the suggestions were well thought out and fixed the issue in the basement.
Mike's quote was very reasonable and thorough, with line item descriptions for all work to be done, and cost clearly shown for each item.
Leading up to the day of work, Daisy kept me up to date with emails to set up the schedule. Mike and his crew arrived right on time on the day of work, and pretty much pulled a 12 hour day to make sure work got completed when the weather was cooperating.
Mike was extremely helpful in explaining every step of the work being done, answering all my questions. All the members of the crew kept the work site clean and tidy, and were careful not to disturb any of the existing fixtures in the backyard and around the house. After the work was complete (took 2 days exactly as per the estimate), Mike cleaned up the site, probably better than it was before he started.
At payment time, Mike went over all the work done line-by-line, and in the case where one of the items in the estimate was not required, he removed it from the cost. I fully appreciated the honesty and clarity when it came to payment time as there were no surprises at the end.
I would highly recommend Mike and his crew at Above and Below Exteriors for their quality of work, excellent customer service and fair quotes for waterproofing and exterior work.