Proline Electric

Electricians
St. Albert AB T8N 5V9
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Proline Electric
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99%

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Best of 2019 winner 4 timesBest of 2019winner 4 times
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Reviews for Proline Electric

Average customer rating:
10 10 (124 reviews)

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R Roy in St. Albert
R Roy in St. Albert
1 review Gunn, AB
10/10

Several home projects and renovations.

Dan Hein and crew have helped us with our electrical needs on several occasions over the past couple of years and we always call them back whenever the need arises because of the level of professionalism, experience and quality workmanship we have come to expect. I would highly recommend DB Proline Electric to anyone who has electrical needs big or small. Thanks again to Dan and crew!

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Company Response

Thank you for your review. I'm happy to hear of the professionalism displayed by our technicians. We work very hard to maintain a clean and professional image. We hold our technicians to a higher service level and train regularly to provide optimal service. We can't wait to work with you in the future!
The Proline Team.

Mauro Cimolai in St. Albert
Mauro Cimolai in St. Albert
1 review Edmonton, AB
10/10

Trouble shoot electric short and repair kitchen outlets

The service was excellent from the first contact through to the completion of the work, with even a follow up courtesy call. Proline is well organized, their customer support process very well thought through and delivered, and the expertise of the electrician was methodical and professional. We faced a short in the main panel due to some miswiring that a tenant had undertaken some years ago, leading to a cryptic overlap of several wiring mistakes. Dan worked it through efficiently and very clearly and courteously explained the complications as repairs were made. Everyone through the process was a pleasure to deal with. The cost of the service was equally reasonable and the warranty statement is exceptional.

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Company Response

Thank you so much for your review, Mauro. We work very hard with our team to ensure organization is a component in all aspects of our work. We can always appreciate that the average person is not an electrical expert but would still like to know what's going on in terms that they can understand. We train our technicians to be able to relay this information clearly and simply because understanding what you're paying for is key. We stand by our warranty so if there are any issues with your repairs, please don't hesitate to contact us. Thank you very much for your patronage and the review that you have submitted.

All the Best,

The Proline Team

Private User
Private User
Private User reviews Edmonton, AB
10/10

power service upgrade

Came on time, cheerful and professional . Met with utility company.
Brought proper supplies and equipment
They worked most of the day, only one break

Power was back on in a timely manner
Good clean up

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Company Response

Hello,

Thank you so much for the review. We are happy to know that our technicians are hard working and upbeat. We want all of our technicians to be bright and cheerful just like the lighting that we aim to provide! If you have any issues, remember that we have a 1 year warranty on all parts and services.

Thank you,

The Proline Team

RondaM
RondaM
1 review Saint Albert, AB
10/10

Provide power for new AC Unit

Great customer service. We Didn't feel like DB Proline electric where overly charging us and they didn't try to sell us more than what we really needed for our AC. They where cheaper than most companies.

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Company Response

Hi Ronda,

Thank you so much for writing a review! We are happy that our prices were below our competitors and that we could provide you with honest, helpful services. If you have any additional concerns, please call us at 780-460-1505.

Thank you,

The Proline Team

Private User
Private User
Private User reviews Edmonton, AB
10/10

Light installation

Good explanation of the process up front. Prompt service. I was not at home when the work was done; however, the electrician phoned me and sent me pics to ensure I was happy before leaving.

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Company Response

Hello,

Thank you so much for posting a review for us! I'm happy that we were able to meet your standards and have you review and approve of the job even while you weren't home. If you would like your name entered in our draw to win the iPad please e-mail us at reception@prolineelectric.ca with your name. It shows up as a private user on the review. Thank you so much for your feedback. We appreciate every review! If you need anything else, please call us at 780-460-1505

All the Best,

Danielle Raffray
Customer Service Representative

Wes from Edmonton
Wes from Edmonton
1 review Edmonton, AB
10/10

I need to fix and replace a few light switches ans electrical outlets

On September 30th I decided to give Proline electric a try from reading the reviews that were online.
I was very impressed with the customer service from the person I talked with on the phone to book an appointment right down to the electricians who came to do the work they were courteous and friendly , answered any questions in terms I could understand they kept the work area clean and were helpful in suggesting materials and methods that were affordable.
If I ever need work done again for any reason I will be definitely using their services.

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Company Response

Hi Wes! I'm very glad to hear that we were able to give you the kind of customer service that makes you smile! It's very important to us that our customers understand everything that we are doing at the job site and that it is in terms that make sense to them. We don't use technical jargon unless that's what the customer wants. We can't wait to work with you again in the future. I hope to hear from you soon!

Thank you,

The Proline Team

Carrie Trueman from St. Albert
Carrie Trueman from St. Albert
1 review Saint Albert, AB
10/10

Electrical issues

We have had ongoing issues with electrical in the bedrooms on main floor and in basement. One day the breaker tripped and afterwards we could not reset the basement bedroom outlets. The electricians who came to assess the problem were thorough and professional, and solved the problem quickly. They also noted possible solutions for concerns we were having in other areas of the home for consideration. We will contact Proline for any electrical work we need in the future.

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Company Response

Hi Carrie!
Thank you for your review. I'm happy to hear of the professionalism displayed by our technicians. We work very hard to maintain a clean and professional image. We hold our technicians to a higher service level and train regularly to provide optimal service. We can't wait to work with you in the future!

The Proline Team

destinynfaith from St. Albert
destinynfaith from St. Albert
1 review Edmonton, AB
10/10

electrical in my master bedroom

really great guys. very respectful of my home. they even replaced cover plates for the plugs. i didn't expect that. they were only here to fix the electrical in my bedroom. i was trying to move my furniture for them to get to the plugs, they told me that they would move the stuff themselves. they put my furniture back into place. they were actually early for their appt. really impressed. really nice men to talk to with. holly wilson.

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Company Response

Thank you for your review, Holly. It's very good to know that what we tell everyone about our service technicians is completely true. We train with them twice a week to ensure the best customer service possible and your review proves that it's working. I'm happy to know that you didn't have to strain yourself for us to do the work for you. If there is anything else in the future that we can help you with, don't hesitate to call. We can even make sure that the same technicians come out to your place!

Take Care,

The Proline Team

CGee from St Albert
CGee from St Albert
1 review Saint Albert, AB
10/10

Chandelier Install

Proline showed up at our home on time, courteous, friendly and ready to work. From start to finish, Proline paid great attention to detail and made certain absolutely no mess was left in our home from install.

Would definitely recommend Proline and will most certainly use Proline again for any further electrical work in our home. Job well done, fellas!

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Company Response

Thank you CGee! We really appreciate that time that you've taken out of your day to provide us with a review. I'm so glad that we were able to come in and out of your home and seem like we were never there at all! Our technicians are always striving towards better customer service so being able to give you advice that you trust and use is very important to us. We can't wait to work with you in the future!

All the Best,

The Proline Team

Dartagnon31 from Edmonton
Dartagnon31 from Edmonton
3 reviews Edmonton, AB
10/10

100 amp upgrade, plus addition of gfi plugs, dedicated circuits and exterior plug-in

We were selling our house and needed to upgrade the electrical service as well as do some additional work the new owners had requested. So I did an Internet search and DBProline came up. The comments seemed positive so I called them up and they responded immediately, were able to come out to do a quote right away and I was impressed with their professional and courteous demeanour right off the bat. After the work was completed the areas looked better than before they started! I would highly recommend DBProline for any electrical work as they were a real pleasure to deal with and provided excellent service at a reasonable price!

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Company Response

Thanks Charissa! We are so happy that we were able to completely fulfill your requests and have everything completed properly before you sold your home! Congratulations on the new home and all the best!

The Proline Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Proline Electric

Proline Electric Ltd. is a family owned and operated local business. Our electricians are all highly trained, licensed, background checked and drug tested for your safety and peace of mind. Our top priorities are customer service and safety. You can trust Proline Electric in your home or place of business. Need an electrician call Proline Electric Ltd.! We are your Electrician!

We work on everything electrical in your home, whether it’s a switch that doesn't work, or a breaker box that needs to be replaced; a light that you want hung, or new landscape lighting!
WE DO IT ALL!
100% SATISFACTION GUARANTEES
Why People Choose Proline Electric! Your Friendly Electrician!
We only hire the best Electricians;
Our Electricians are Drug Tested, Background Checked and Licensed.

Straight Forward Pricing
We will show you the exact price and get your approval before starting your electrical work. In addition, we stand by our quoted price. You'll never pay more.

Our Warehouse on Wheels
We stock our trucks with thousands of parts so we can almost always finish the job immediately.

Our Promise
100% Satisfaction Guarantee!
Our electricians are background checked and drug tested for your peace of mind. If our electricians do not wear shoe covers, or leave your home without cleaning up after themselves, you do not pay for the service.

CATEGORIES
Electricians
SERVICES
At Proline we provide many services for your convenience. Here are a few Electrical Services we offer: Panel Box Upgrades, Breakers, Fuses & Panels, Ceiling Fans, Electrical Circuits, Electrical Inspections, Electrical Surge, Lightning & Fire Protection, Outlets and Switches, Install all types of lighting, House rewires, Troubleshooting & Repair, Smoke Detectors, Power for Hot Tubs, Power for A/C Units, Home Safety Check, Landscape Lighting, New Wiring for Appliances, If what you are looking for is not on our list give us a call, we can take care of our electrical needs!
SPECIALITIES
Residential Service Upgrades, Aluminum Wiring, Home Automation, New Housing Contractor
WEBSITE
http://www.prolineelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
10
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Cheque, MasterCard, Visa
LICENSES
Fully Licensed and Certified
MEMBERSHIPS
WCB, BBB (Better Business Bureau), Alberta Safety Association, Electrical Contractors Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Masters
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
PROJECT RATE
Straight Forward Pricing!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 & 2 Year
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