Proline Electric

Electricians
St. Albert AB T8N 5V9
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Proline Electric
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99%

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Reviews by rating (past 12 months)
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Best of 2021 winner 7 timesBest of 2021winner 7 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Proline Electric

Average customer rating:
10 10 (157 reviews)

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DH
DH
1 review St. Albert, AB
10/10

Light not working in the kitchen

I had a light in my kitchen that was not working.

Eric, my technician was professional, courteous and personable. He explained my up front costs before he started and then diagnosed my issue.

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Company Response

Thank you for sharing your Proline Experience. We are happy to hear Eric delivered a professional, quality service in a timely matter. Thank you for trusting in Proline Electric, we look forward to assisting you with all your future electrical needs.

Terry
Terry
0 reviews Edmonton, AB
10/10

Electrical

From start to finish this was a great company to deal with - easy, fast and reliable. And the service my technician, Eric, provided was great and thorough. Reasonable rate, too. Would definitely use this service again.

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Company Response

Thank you Terry for sharing your Proline Experience. Electrical services should not be a stressful process, with every service call we are trusted with we aim for excellence from start to finish. Thank you for trusting in Proline Electric. We look forward to helping you with all your future electrical needs.

Steven
Steven
1 review St. Albert, AB
10/10

Great service

I had a power outage in two bedrooms. The technician showed up on time, did an immediate diagnosis and fixed the problem in minutes. It turned out to be a loose wire in an outlet that fed power to both bedrooms. Simple fix once you know the problem but I'll give the electrician credit for knowing what to do immediately. I was happy to see it was a simple fix.

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Company Response

Hi Steven! Thank you so much for sharing your Proline Feedback! We truly appreciate it. We are happy to hear it was a simple quick fix and that our technician got you back up and running in a reasonable time frame. Thank you for trusting in Proline Electric.

Maureen
Maureen
1 review St. Albert, AB
10/10

Foyer light replacement (18 ft ceiling)

Our technician, Ron was wonderful, very professional, friendly and extremely knowledgeable. I will recommend his work to anyone who asks as I was very pleased with the results and will certainly use Proline’s services in the future!

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Company Response

Hi Maureen,

Thank you so much for sharing your Proline feedback! We take great pride in delivering quality services from start to finish. It is so great to hear Ron has met and exceeded those expectations and we will be sure to share your kind words!

Private User
Private User
Private User reviews Calgary, AB
10/10

Upgrading light switches, installing add’l outlets

Service tech was prompt and friendly. Work was done very professionally. Technician explained in detail what he did, work completed matched estimate. Payment process was simple and quick. Great job!

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Company Response

Thank you so much for sharing your Proline Experience. Our goal is to deliver the highest quality & professional service from start to finish, we are happy to hear we have met those expectations. We thank you for trusting in Proline Electric.

Private User
Private User
Private User reviews St. Albert, AB
10/10

Electrical problem Resolved

Dan from Pro-Line was on time and friendly, quickly resolved our electrical problem and at the same time fixed my improper wiring. Communication with pro-line office was excellent, keep you up to date closely. If one thing that can be improved is the credit card number in the invoice shouldn't be included when sending through email for security reason.

Thank you.

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Company Response

Thank you so much for sharing your Proline Experience. We take are proud to deliver quality, professional electric service from start to finish. Regards to the payment; we do agree and apologize that happened as that is not standard. As soon as the payment has finalized and processed it does not show on the invoice, so I apologize it sounds like there was a glitch while processing and we will watch to assure this does not happen again. Thank you again, and look forward to assisting you for all your future electrical needs.

rockandroll1119
rockandroll1119
3 reviews St. Albert, AB
10/10

Dimmer switches

I always call pro line for my electrical needs this particular time I had a dimmer switch that was making a sizzling sound sometimes when turning on/off. They said they were booking 2 weeks ahead but when i expressed my concern about the issue they fit me in the same day talk about excellent service. Eric the technician came out who has been to my house before a very competent man and rectified the problem. That evening I discovered the same problem on another dimmer switch and called the following morning.Again they fit me in in their busy day and Eric came by later that day and fixed the problem. I fully recommend pro line for any electrical needs a great company all around .

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Company Response

Thank you so much for sharing your Proline Experience. We take pride in assuring you are and feel safe in your home. Thank you for your continued support and trust in us and always look forward to working with you.

Catharine
Catharine
1 review St. Albert, AB
10/10

Light Fixture Replacement

Heavy light fixture - high ceiling - a job for a professional!
Eric arrived early, after calling to confirm this was OK, removed my old fixture and installed my heavy new fixture quickly and efficiently.
He was extremely helpful and courteous - and before leaving he made sure the new fixture was clean and free of fingerprints from the install!
Highly recommend Proline Electric.

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Company Response

Thank you so much for sharing your Proline Experience. We believe all our electrical services should be completed in a professional and quality manner, and it should appear like we were never even there! So glad to hear Eric has met your expectations and delivered a high quality service! Thank you again for trusting in Proline Electric.

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Wonderful Company

Put potlights and dimmer switches into the basement area as well as new outlets as requested. Looks amazing, no more dark corners!
Very polite, very clean and followed all the Covid regulations.
Second time in our home, they did the upstairs as well. The older home looks good in all the "new light".

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Company Response

Thank you so much for sharing your Proline Experience. Our goal is to always deliver the highest quality electrical service from start to finish! Thank you for trusting in us! Enjoy your new lighting!

Private User
Private User
Private User reviews Toronto, ON
10/10

Great Work

I needed a light switch replaced and a fixture issue. The company said a tech would be over after noon sometime the next day. The tech called and then showed up at 12:15. Fixed the light switch in about 10 minutes and analyzed the fixture issue in moments. Turns out it was an issue I can fix myself quite easily. I really liked how the tech advised how to fix the issue and did not start quoting me prices to do it for me. Really great work.

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Company Response

Thank you for sharing your Proline Experience. We appreciate you sharing your feedback. As a professional electrical company we don't advise homeowners making their own electrical repairs to assure the safety of you, your family and your home but we may offer suggestions for next steps. We apologize if there was a misunderstanding at the time of suggestions.

We thank you again for trusting in Proline Electric for all your electrical needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Proline Electric

Proline Electric Ltd. is a family owned and operated local business. Our electricians are all highly trained, licensed, background checked and drug tested for your safety and peace of mind. Our top priorities are customer service and safety. You can trust Proline Electric in your home or place of business. Need an electrician call Proline Electric Ltd.! We are your Electrician!

We work on everything electrical in your home, whether it’s a switch that doesn't work, or a breaker box that needs to be replaced; a light that you want hung, or new landscape lighting!

WE DO IT ALL!
100% SATISFACTION GUARANTEES
Why People Choose Proline Electric! Your Friendly Electrician!

We only hire the best Electricians;
Our Electricians are Drug Tested, Background Checked and Licensed.

Upfront Pricing:
We will show you the exact price and get your approval before starting your electrical work. In addition, we stand by our quoted price. You'll never pay more.

Our Warehouse on Wheels:
We stock our trucks with thousands of parts so we can almost always finish the job immediately.

Our Promise:
100% Satisfaction Guarantee!
Our electricians are background checked and drug tested for your peace of mind. If our electricians do not wear shoe covers, or leave your home without cleaning up after themselves, you do not pay for the service.

Schedule your FREE on site estimate today!

www.prolineelectric.ca

CATEGORIES
Electricians and Electrical Vehicle Charging
PRODUCTS
Caseta by Lutron Glowstone Permanent Lights
SERVICES
At Proline we provide many services for your convenience. Here are a few Electrical Services we offer: Panel Box Upgrades, Breakers, Fuses & Panels, Ceiling Fans, Electrical Circuits, Electrical Inspections, Electrical Surge, Lightning & Fire Protection, Outlets and Switches, Install all types of lighting, House rewires, Troubleshooting & Repair, Smoke Detectors, Power for Hot Tubs, Power for A/C Units, Home Safety Check, Landscape Lighting, New Wiring for Appliances, If what you are looking for is not on our list give us a call, we can take care of our electrical needs!
BRANDS
Lutron, Leviton, Glowstone Permanent LED Lights
SPECIALITIES
Residential Service Upgrades, Aluminum Wiring, New Housing Contractor,Light Fixture Installation, Smart Home, LED lighting, All Residential Services.
WEBSITE
https://prolineelectric.ca/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
10
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Cheque, MasterCard, Visa, E-Transfer & Financing options Available.
LICENSES
Fully Licensed and Certified
MEMBERSHIPS
WCB, BBB (Better Business Bureau), Alberta Safety Association, Electrical Contractors Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Masters
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
PROJECT RATE
Up-Front Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 & 2 Year Options- Contact for more info.
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