Proline Electric

Electricians
#105, 15 Circle Drive St. Albert AB T8N 3Y7
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98%

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Reviews by rating (past 12 months)

Reviews for Proline Electric

Average customer rating:
10 10 (83 reviews)

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Private User
Private User
1 review St. Albert, AB
10/10

Central a/c install

Completed the electrical part of the a/c install. Notified me by text and email of his pending arrival. Explained completely the estimate. Finished his work within the allotted time.
Very personable and professional person

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Company Response

Thank you so much for sharing your Proline Experience. We believe in being upfront from start to finish, leaving no guessing to our customers- allowing you to feel 100% confident in the service we are providing. Your feedback is truly appreciated and glad to hear we have met and exceeded your expectations. Thank you again!

Sandra in St. Albert
Sandra in St. Albert
1 review St. Albert, AB
10/10

Kitchen renovation

From the start Proline has been awesome. I like that they send email confirmations of you appointment along with the name and picture of your technician! Eric was awesome, very knowledgeable, patient, professional. The job took longer than it should have as we ran into some issues from previous renovations, but him and his apprentice stayed to get the job done and we paid what was quoted! Awesome job guys.

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Company Response

Thank you so much Sandra for Sharing your Proline Experience. We believe in being honest, upfront and committed to delivering the highest quality electrical service with no hidden fees. We are so glad we have met, and exceeded your expectations. Your feedback is truly appreciated. Thank you again.

Steve in Edmonton
Steve in Edmonton
1 review Edmonton, AB
10/10

Kitchen Renovation

Dan and Eric showed up on time, did a professional job on time and on budget. I would use them again and would recommend them to anyone who wants a fair price and quality work.

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Company Response

Thank you so much for sharing your Proline Experience. We take great pride in the level of service we are able to offer. We are so glad we have met those expectations. Thank you again for your feedback we truly value your opinions.

Private User
Private User
1 review Toronto, ON
10/10

Home outlet repairs

ProLine customer experience is second to none. They demonstrate professionalism on every account from the time they book the service to the technician that shows up at the door. A text ahead of time was sent with the individual technician photo and phone number to let me know he was on his way was a great touch!

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Company Response

Thank you so much for sharing your Proline Experience, we truly appreciate your feedback. Proline electric believes in being 100% honest and upfront every step of the way giving you piece of mind. Thank you again for sharing.

larogerson
larogerson
2 reviews St. Albert, AB
10/10

Replacement Light Fixture, Project Estimate for Panel Upgrade

Fast, efficient, clean and tidy, knowledgeable, informative - explained options for panel upgrade succinctly.
Addressed and allayed concerns re aluminum wiring changes which were completed by another company, appreciated the input ( the switch plate covers never fit) had some good suggestions.
I will call them back for sure
*NOTE there is a charge for callout, it is more economical to have several things done at one time rather than just installing 1 light fixture.

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Company Response

Thank you for sharing your Proline Experience. We are happy to hear we met your expectations with delivering and fast upfront service. We truly value your feedback and will definitely consider the note of having several things done at one time, moving forward- to assure we are offering the best possible service for our customers. Thank you again for your feedback and support we truly value your business.

Judy Lewis in Edmonton
Judy Lewis in Edmonton
3 reviews Edmonton, AB
10/10

Electrical repair

One of the insulators which secured the line running from my house to my garage had broken and the line was suspended about 4 feet above the ground secured only by a single wire. I put out the call for an electrician on Homestars. Proline Electric responded immediately and said we could make an appointment on Monday. They were at my place within two hours of opening and assessed the problem. Shortly after that the repair was completed.
Excellent, friendly and helpful service. I highly recommend Proline Electric.

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Company Response

Thank you Judy for sharing your Proline Experience! We understand electrical mishaps unexpectedly and interrupt our day. Proline Staff will always do the best we can to resolve any electrical issues as soon as we possibly can. We are so thrilled to have been able to help you with this mishap. Thanks again for trusting in Proline Electric.

Private User
Private User
1 review Edmonton, AB
10/10

Update electrical in older home

Came when they said they would come, did the jobs they said they would do, charged what they said they would. Explained all the work to me. Kept work area clean.

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Company Response

Thank you for sharing your Proline Experience!
Trust, Honest and upfront is our motto. :) we value your feedback and thank you again for sharing.

HomeStars in Toronto
HomeStars in Toronto
1 review Edmonton, AB
10/10

Replace bathroom fan, replace vapour barrier

Excellent service, covered area to prevent any damage, cleaned up area after work completed, answered all my questions confidently, gave me options for repair and price. Would definitely use again

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Company Response

Thank you so much for sharing your Proline Experience! At Proline Electric our technicians come with the experience, certification, and knowledge to offer multiple solutions without hesitation. We also believe it shouldn't look like a technician was even there after we have completed our service.It is so great we have met those expectations. Again we thank you for sharing your experience we truly value your feedback.

CBN25
CBN25
1 review St. Albert, AB
10/10

Kitchen/Main Floor Reno

Proline was incredible to work with. Everyone we dealt with from office staff, electricians on site and their apprentices were informative, easy to talk to and knowledgeable. We always felt that we were being listened to and the entire team was incredibly professional. It was reassuring to have open communication and prompt answers to any questions we had. We were kept up to date and informed throughout the reno and have been so impressed by quality of work and staff. We wouldn't hesitate to recommend or book Proline again as our renovations expand.

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Company Response

Thank you so much for sharing your Proline Experience! We aim for a positive and excellent experience from the moment a service is requested. It's always amazing to hear we have met and exceeded those expectations.
We thank you for trusting in Proline Electric and we look forward to working with you again. Thank you.

Krys in St. Albert
Krys in St. Albert
1 review St. Albert, AB
10/10

Front entry light

The guys came in and did a great job, were very friendly and professional making sure to use booties and blankets to protect our floor. The installed light looks great

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Company Response

Thank you so much Krys for sharing your Proline Experience. We aim for professional image as well as highest quality electrical service. We are so glad to hear we have once again exceeded those expectations. Thank you so much.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Proline Electric

Proline Electric Ltd. is a family owned and operated local business. Our electricians are all highly trained, licensed, background checked and drug tested for your safety and peace of mind. Our top priorities are customer service and safety. You can trust Proline Electric in your home or place of business. Need an electrician call Proline Electric Ltd.! We are your Electrician!

We work on everything electrical in your home, whether it’s a switch that doesn't work, or a breaker box that needs to be replaced; a light that you want hung, or new landscape lighting!
WE DO IT ALL!
100% SATISFACTION GUARANTEES
Why People Choose Proline Electric! Your Friendly Electrician!
We only hire the best Electricians;
Our Electricians are Drug Tested, Background Checked and Licensed.

Straight Forward Pricing
We will show you the exact price and get your approval before starting your electrical work. In addition, we stand by our quoted price. You'll never pay more.

Our Warehouse on Wheels
We stock our trucks with thousands of parts so we can almost always finish the job immediately.

Our Promise
100% Satisfaction Guarantee!
Our electricians are background checked and drug tested for your peace of mind. If our electricians do not wear shoe covers, or leave your home without cleaning up after themselves, you do not pay for the service.

CATEGORIES
Electricians
SERVICES
At Proline we provide many services for your convenience. Here are a few Electrical Services we offer: Panel Box Upgrades, Breakers, Fuses & Panels, Ceiling Fans, Electrical Circuits, Electrical Inspections, Electrical Surge, Lightning & Fire Protection, Outlets and Switches, Install all types of lighting, House rewires, Troubleshooting & Repair, Smoke Detectors, Power for Hot Tubs, Power for A/C Units, Home Safety Check, Landscape Lighting, New Wiring for Appliances, If what you are looking for is not on our list give us a call, we can take care of our electrical needs!
SPECIALITIES
Residential Service Upgrades, Aluminum Wiring, Home Automation, New Housing Contractor
WEBSITE
http://www.prolineelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
10
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Cheque, MasterCard, Visa
LICENSES
Fully Licensed and Certified
MEMBERSHIPS
WCB, BBB (Better Business Bureau), Alberta Safety Association, Electrical Contractors Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Masters
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
PROJECT RATE
Straight Forward Pricing!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 & 2 Year
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