Liberty Security

Alarm Systems
5640 - 104 Street NW Edmonton AB T6H 2K2
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Liberty Security
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89%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Liberty Security

Average customer rating:
8.9 10 (178 reviews)

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tom.ross
tom.ross
0 reviews Edmonton, AB
10/10

Security system

Dennis Vanderham was excellent in explaining products and getting back to me immediately.

Ben Hogg was an excellent installer and tech.

Extremely good experience!

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Company Response

We are so glad to hear about your great experience Tom! Liberty is known for providing exceptional customer service and we are glad to see that Ben and Dennis are living up to that reputation.

shaributt644
shaributt644
0 reviews Ardrossan, AB
10/10

Home alarm system

We got window sensors, motion sensors door bell camera and motion in the garage and all on an app on our phone.

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Company Response

Thank you for the review and for choosing a Canadian based alarm company!

Anonymous
Anonymous
0 reviews Edmonton, AB
9/10

Security System

Quick prompt service. Was originally looking for quotes but decided to just go for this one! I had a technician in the same day I signed up! Thanks Dennis

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Company Response

Thanks for the review of Dennis! We are so happy to have you as a customer.

Peter
Peter
0 reviews Edmonton, AB
10/10

home security

Dennis is very patient and nice. He did a really good job of explaining everything to me.

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Company Response

We appreciate the review Peter! We are glad to hear that the service you received from Dennis was great.

Sameer in Edmonton
Sameer in Edmonton
1 review Edmonton, AB
10/10

Security system for office comparison with Telus

This review is based on my experience with Liberty and comparing them with Telus as we obtained quotes from both. The quotes were comparable. Liberty was slightly cheaper in terms of monthly fees. Telus told us it was hard wired cameras however Liberties sales guy Eddie explained & later Telus agreed that only the power is hard wired but actual recordings are by Wi-Fi.
With liberty the installation was flexible as per our convience and quick. We got our internet with Telus and had endless problems as one team doesn’t talk to another team. I found that Liberty perhaps is smaller company as compared with Telus and hence worked as one team.
I am very happy we decided to go ahead with Liberty.

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Company Response

Hello Sameer, we are happy to hear about your experience with Eduardo and thank you for choosing Liberty!

calvin5
calvin5
0 reviews New Norway, AB
9/10

New home build.

In process of building new home. Adam has been very professional in answering all of our questions, and in giving us assistance through out the process.

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Company Response

Thank you Calvin for taking the time to let us know about your experience with Adam. Please do not hesitate to let us know if there is anything we can do to make your experience a 10!

reghuolt
reghuolt
0 reviews New Norway, AB
10/10

Security system

Sale was informative and not pushy. Installation was on time and installed very professionally. Had to come back a second time for doorbell. Very satisfied.

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Company Response

Thank you for the review and for choosing a local Canadian based alarm company.

connieadam
connieadam
0 reviews Onoway, AB
8/10

Security system installed

Good very happy with sales and installation and monitoring have already recommended to people thank you

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Company Response

Thank you Connie and Adam for the review! Please do not hesitate to call our office at 1-866-926-7233 and let us know what we can do to make it even better.

Stephanie
Stephanie
0 reviews Edmonton, AB
8/10

Alarm installation

I was looking for an alarm company and my friend had met Adam previously and sent me his number. He and I discussed my options and it was installed within a week.

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Company Response

Hello Stephanie, thank you for letting us know about your experience with Adam. Let us know if there is anything we can do differently to make this an even better experience.

Micfri2002
Micfri2002
0 reviews Edmonton, AB
10/10

Home Security and Smart Home System

I was feeling quite stressed about finding a security company that was both trustworthy and affordable. After reading not-so-great reviews online about other companies, I was so pleased to have found Liberty after my insurance agent referred me to them! From my sales rep., Adam, to the install / follow up visits to the customer service and monitoring team, it was all around a fantastic experience!

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Company Response

We are happy to hear about your great experience! Thank you for choosing Liberty.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Liberty Security

Liberty Security provides security, automation, and energy management solutions to residential, commercial and health care customers across Canada. We have installed over 50,000 residential and commercial systems in 9 provinces and 3 territories. We also service more than 90 Health Care facilities in Western Canada. Learn more at www.libertysecurity.ca

CATEGORIES
Alarm Systems, Home Automation, and Locks & Locksmiths
PRODUCTS
Video Doorbell Cameras, Door/Window Sensors, Motion Detectors, Glass Break Sensors, Flood Sensors, Security Panels, Smoke/Heat Detectors, Freeze Sensors, Medical Pendants, Life Safety alerts, Carbon Monoxide Detectors, Smart Door Locks, Smart Thermostats, Garage Door Modules, Keyfobs, Power Smart Lighting and Appliance Modules.
SERVICES
Security systems, Smart Home Solutions, Business Automation, Alarm Systems, Card Access, Access Control, Video Surveillance systems, Camera systems, CCTV, Life Safety
BRANDS
GE, Axis, Mobotix, Eyesonic,
WEBSITE
http://www.libertysecurity.ca
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
150
PAYMENT METHOD
Visa, Mastercard, Cheque
MEMBERSHIPS
Better Business Bureau A+, Canadian Security Association, Seniors Association of Greater Edmonton
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
100
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
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