Liberty Security

Alarm Systems
5640 - 104 Street NW Edmonton AB T6H 2K2
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Liberty Security
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88%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Liberty Security

Average customer rating:
8.9 10 (178 reviews)

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Moe in Leduc
Moe in Leduc
1 review Leduc, AB
10/10

Security System

We had a system install done recently with automatic door locks, smoke detectors, flood sensors and motion detectors. The software is very user friendly and customer service has been outstanding.

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Company Response

We are so happy to hear that you have had an outstanding experience Moe! Thank you for trusting Liberty Security to secure your family and property.

Tanya
Tanya
0 reviews Calgary, AB
10/10

Alarm service

Dave and Landon both came in and set up our whole house for the alarm system. They were both professional, systematic and friendly. Made sure everything worked well before they left and that I knew how to work everything. Really easy to get a hold of Landon for any further questions afterwards. Would highly recommend using them.

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Company Response

Thank you Tanya for taking the time to share your experience with Liberty! We look forward to providing you with this same level of exceptional service for years to come!

T.Bish
T.Bish
0 reviews Edmonton, AB
10/10

Home Security System

We felt extremely comfortable and appreciative for the time the sales associate spent with us not only reviewing the different options and explaining the companies values but also trying to get to know us on a more personal level to really understand our needs and concerns.

We would highly recommend Liberty to others in the market for a Home Security System and even if you aren’t, as we weren’t initially either when approached by a competitor, to give them a chance to explain what they have to offer!

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Company Response

We truly appreciate the review and thank you for choosing a local Canadian based alarm company!

Megan
Megan
0 reviews Fort Mc Murray, AB
10/10

Security compamy

Richard has a great personality. Very personable and patient! The guy that came and did the install was very quick and quiet(I was on nightshift sleeping). Everyone I’ve spoken with on the phone were excellent! Great service!

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Company Response

Hello Megan, thank you for sharing your experience with Richard, the technician, and our customer service representatives! We appreciate you choosing to give your business to a Canadian based alarm company!

sandriachristie83
sandriachristie83
0 reviews Fort Mc Murray, AB
10/10

New security system

Subscribed to a home security system which was then installed in the home. Customer service was excellent!

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Company Response

Thank you for leaving us a review! Liberty Security has a reputation for providing exceptional customer service and we are glad that our staff are living up to that.

trevor.lindberg
trevor.lindberg
1 review Edmonton, AB
10/10

Security system install

Our sales rep Richard Clark set us up with everything we needed and did a great job of explaining the system prior to arranging the install

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Company Response

Thank you Trevor for taking the time to let us know about your great experience with Richard!

tricia
tricia
0 reviews Medicine Hat, AB
10/10

Alarm system installation

Very polite, informative and explained everything in detail. Stayed on site until we practiced using the system several times to ensure we were familiar with it.

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Company Response

We are so glad to hear about your great experience and the high quality of training that you received Tricia!

Tim D.
Tim D.
0 reviews Spring Lake, AB
10/10

Hone security system

I recently moved into my new place. I chose Liberty for my security. Richard the salesperson and Ben the installer made me feel like I am joining a great community!

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Company Response

We appreciate the review Tim! We are so glad to have you as our customer and look forward to securing your family and property for years to come.

leanna.yee
leanna.yee
1 review Jarvis Bay, AB
10/10

Wireless security

Excellent. Very professional. Explained the system thoroughly and gave some discounts. Called back to ensure satifaction

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Company Response

Thank you Leanna for the review! Liberty Security has a reputation for providing exceptional customer service and we are so glad that your experience lived up to that.

Ralph Y.
Ralph Y.
0 reviews Edmonton, AB
10/10

Installation of new alarm system

Installer arrived on time. Evaluated the current installation to determine what could be reused.

Seemed to get things done in record time.

To date, everything has worked as advertised.

My only "complaint" is the smoke detector sets off the
alarm when the system is not armed. I'm told this is a feature. Now I have to make sure I don't burn dinner :)

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Company Response

Thank you for taking the time to leave us a review Ralph! Please also do not hesitate to ask us to move or service the smoke detector in the future at no charge, if you are experiencing false alarms. We are so glad to hear about your experience with us and thank you for choosing a Canadian based alarm company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Liberty Security

Liberty Security provides security, automation, and energy management solutions to residential, commercial and health care customers across Canada. We have installed over 50,000 residential and commercial systems in 9 provinces and 3 territories. We also service more than 90 Health Care facilities in Western Canada. Learn more at www.libertysecurity.ca

CATEGORIES
Alarm Systems, Home Automation, and Locks & Locksmiths
PRODUCTS
Video Doorbell Cameras, Door/Window Sensors, Motion Detectors, Glass Break Sensors, Flood Sensors, Security Panels, Smoke/Heat Detectors, Freeze Sensors, Medical Pendants, Life Safety alerts, Carbon Monoxide Detectors, Smart Door Locks, Smart Thermostats, Garage Door Modules, Keyfobs, Power Smart Lighting and Appliance Modules.
SERVICES
Security systems, Smart Home Solutions, Business Automation, Alarm Systems, Card Access, Access Control, Video Surveillance systems, Camera systems, CCTV, Life Safety
BRANDS
GE, Axis, Mobotix, Eyesonic,
WEBSITE
http://www.libertysecurity.ca
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
150
PAYMENT METHOD
Visa, Mastercard, Cheque
MEMBERSHIPS
Better Business Bureau A+, Canadian Security Association, Seniors Association of Greater Edmonton
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
100
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
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