Liberty Security

Alarm Systems
5640 - 104 Street NW Edmonton AB T6H 2K2
Write a Review
Write a Review
Website
HomeStars
Alarm Systems
Liberty Security
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 3 timesBest of 2019winner 3 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Liberty Security

Average customer rating:
8.9 10 (178 reviews)

Sort by

D from Edmonton
D from Edmonton
1 review Edmonton, AB
10/10

Video security

24/7 system we have installed that I can view our business from my iPad. Great service, would highly recommend, knowledgeable staff that are willing to listen to my needs. Plus saved us 80 g a year on security services.

Was this review helpful?
C from Edmonton
C from Edmonton
1 review Edmonton, AB
9/10

Security System

I am very happy for the service Liberty provides for me both at home and at my small business. The ability to manage my system online fits my lifestyle and security needs. The service has always been great.

Was this review helpful?
T Christensen from Edmonton
T Christensen from Edmonton
1 review Edmonton, AB
10/10

Security System Sales

Been a Liberty client at my business for many years and now they are designing my home automation system. i've referred them out to several of my business clients. always good service, ethical sales people, and a totally above board company in a sometimes very greasy industry.

Was this review helpful?
Jenny from Calgary
Jenny from Calgary
1 review Calgary, AB
10/10

Home Security

In spite of some these reviews on here I decided to keep my system with Liberty. I'm glad I did! They were outstanding and I also was able to get them to come back out to install some more equipment in my home. Its been 6 months now and everything is great. I love how I can change the thermostat or unlock the door right from my smartphone. Also, it is nice to know they are right out of Edmonton. I have recommended this service to my sister and my parents place and they both love it too.

Was this review helpful?
H from Edmonton
H from Edmonton
1 review Edmonton, AB
9/10

Security

I came across this site and saw some negative reviews and don't agree. I've been a customer since 2009. I like Liberty. They provide good service. The people are helpful, the service is prompt and our system works just fine.

2 of 2 people found this review helpful.
Was this review helpful?
Marc from Calgary
Marc from Calgary
1 review Calgary, AB
2/10

Liberty security

Equipment looked pretty nice. Wasn't very impressed with the sales guy, and I also found the customer service to be disappiointing after the system was installed. Hard to get a hold of and slow response

Review has 1 previous version
2 of 2 people found this review helpful.
Was this review helpful?
Nate from Edmonton
Nate from Edmonton
1 review Edmonton, AB
10/10

Home Security

I have had Liberty since 2006 and they have been nothing but top notch. I would recommend them to all my family and friends. Easy to deal with and very customer focused.

1 of 2 people found this review helpful.
Was this review helpful?
Nb17136
Nb17136
6 reviews Edmonton, AB
8/10

alarm system install

Liberty security was an excellent company to deal with. They installed our alarm system but after us changing our mind and downgrading our package to a lower one, they allowed us to change the plan and return the equipment. Both of which were technically not allowed from the contract. Never had any problem taking to people or contacting someone from the company.

Was this review helpful?
Allan
Allan
1 review WARBURG, AB
0/10

home alarm system

had a home alarm system installed this spring. We are now having them come and remove the system as it as almost never worked properly. Up to now we've had 9 service calls and the system is still not working correctly.

1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Liberty Security

Liberty Security provides security, automation, and energy management solutions to residential, commercial and health care customers across Canada. We have installed over 50,000 residential and commercial systems in 9 provinces and 3 territories. We also service more than 90 Health Care facilities in Western Canada. Learn more at www.libertysecurity.ca

CATEGORIES
Alarm Systems, Home Automation, and Locks & Locksmiths
PRODUCTS
Video Doorbell Cameras, Door/Window Sensors, Motion Detectors, Glass Break Sensors, Flood Sensors, Security Panels, Smoke/Heat Detectors, Freeze Sensors, Medical Pendants, Life Safety alerts, Carbon Monoxide Detectors, Smart Door Locks, Smart Thermostats, Garage Door Modules, Keyfobs, Power Smart Lighting and Appliance Modules.
SERVICES
Security systems, Smart Home Solutions, Business Automation, Alarm Systems, Card Access, Access Control, Video Surveillance systems, Camera systems, CCTV, Life Safety
BRANDS
GE, Axis, Mobotix, Eyesonic,
WEBSITE
http://www.libertysecurity.ca
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
150
PAYMENT METHOD
Visa, Mastercard, Cheque
MEMBERSHIPS
Better Business Bureau A+, Canadian Security Association, Seniors Association of Greater Edmonton
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
100
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.