Liberty Security

Alarm Systems
5640 - 104 Street NW Edmonton AB T6H 2K2
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HomeStars  >  Alarm Systems in Edmonton  >  Liberty Security  >  Worst customer service ever
Private User
Private User
Private User reviews Saskatoon, SK

Worst customer service ever

Product only worked for 6 months of a 5 year contract; they refused to fix the problem; kept telling me it was “unplugged” and if I plugged it back in it would work but it was never unplugged. They “scheduled” service calls and no one showed then when I called to complain they claimed I never made an appointment. Refused to cancel service or fix issues; I scheduled service and no one showed up several times

Approximate cost of services:
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Company Response

We appreciate you taking the time to write us a review and we do apologize and take it very seriously. With the information provided, we are unable to find your account. At your earliest convenience, if you could please call our manager Brandon Lennix at 1-866-926-7233 ext. 300, we will be able to provide a resolution and rectify any issues you have experienced with the service.