Bill, the owner of Nukrete, is a very good fast-talking salesman. We hired him to resurface garage floor with Nukrete, partially based on the life-time guarantee against de-bonding. The work was performed in March 2014. Bill's crew was not the most punctual, nor the neatest; but they appeared to be well qualified in their field. However, in August 2014 we noticed a cracked area, which turned out to be a large de-bonging of the coating, probably due to incorrect surface preparation. This deficiency could have been addressed with a quick visit, but this is where our troubles started. Numerous attempts to contact Bill were met with his cell phone greeting "this mailbox has not been initialized". My e-mails went unanswered. I resorted to calling from different phone numbers as Bill simply ignored call from my home number. Every time he would actually answer the phone there was a feeble excuse, such as being too busy, not being able to hear due to poor reception, or not being able to view the pictures because they were high resolution, van in the shop, etc. It's now the beginning of October, and still no word from Bill. I have filed a complaint with BBB.
In short, do not hire this contractor as he will not stand behind his product or workmanship.