Silverline Exterior Solutions

Windows & Doors Installation & Service
Unit 5 - 1560 Broadway St. Port Coquitlam BC V3C 2M8
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Reviews for Silverline Exterior Solutions

Average customer rating:
9.8 10 (78 reviews)

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Todd
Todd
2 reviews Surrey, BC
10/10

13 Windows replaced

I really want to give a 9.5 (as a joke), because it would be fun to bug Marc! :) Marc takes his work very seriously (which is a very good thing in his role).
In reality, I would give a 10.5 if possible, even though we had to have the team come back to 'touch up' a few areas with caulk. Justin, the lead on site, was amazing. It is not often you find that level of customer service, especially when you ask a company to come back to look at something. Mind you it was minor, a few areas that appeared to need a bit more attention. Justin made sure we were looked after and that the job was fully completed to our satisfaction. He represents the company in an exemplary fashion.

Also, Kat, the brains behind the scheduling and coordinating was a true pleasure to deal with. She listened to our scheduling concerns and worked with us with professionalism and a smile you see through the phone! She also made sure the site was clear in time for us to get to our concert the first night of work.

Would definitely have them back, for other work like siding, I don't plan on changes windows again for a long time!

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Company Response

Thank you Todd for taking the time to leave us a review we are grateful. It was an absolute pleasure working with you and David on this project. Thank you for being so flexible with the return on service. I hope that when you are ready for some siding you will think of us. I will be sure to pass on your sentiments to Justin and Marc. Hope you guys are enjoying your new windows. Wishing you guys a fantastic summer ahead.

Kindest Regards,
SilverLine Exterior Solutions

themillarfamily
themillarfamily
0 reviews West Vancouver, BC
10/10

Replaced all my windows

I cannot believe how fabulous these windows are, how amazing the service is and how this company’s price was so very fair. Marc gave me superb advice and I’m thrilled I listened! This level of service seems to be so rare these days.
I love how the neighbors stop and admire our house.
Thanks Marc!!!

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Company Response

Thank you Mrs. Millar for taking the time to leave us such a nice review. I have passed on to Marc and team how pleased you are with our service, windows and sales. It was a pleasure working with you on this project. Wishing you and your family a great summer ahead.

Kindest Regards,
SilverLine Exterior Solutions

Harvey in Langley
Harvey in Langley
0 reviews Langley City, BC
10/10

French Door Replacement

We heard about SilverLine Exteriors from a friend who had good success with them and decided to give them a call a few months ago. Their senior estimator Marc came out quickly to give us a quote and went over all the options available, and described in detail the exact work that needed to be done to complete our project. I was impressed with the thoroughness of our meeting - nothing was left to chance with the quote, as opposed to another company I had who didn't bother to come out to measure and didn't describe in detail what was to be done. Once I compared the quotes I realized one of them had simply assumed we would do the painting of the door ourselves, which wasn't what we wanted.

On install day a month later, Colin came out exactly at the time promised and completed the work seamlessly. The door looks great now and we are happy we chose to go with Marc and his team at SilverLine Exteriors.

I would recommend them to anyone looking for doors, windows or siding.

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Company Response

Thank you Harvey for taking the time to leave us a detailed review of your experience with Marc from sales, and our company. We are grateful that you would recommend us. Thank you again for choosing SilverLine Exterior Solutions.

Kindest Regards,
SilverLine Exterior Solutions

Anish Gill
Anish Gill
1 review North Vancouver, BC
10/10

Full house windows replacement

The sales experience with Kevin was fantastic from start to finish, I got 47 windows replaced, added 2 new cut and insert windows, and had 2 sliding Patio doors replaced. I was given clear direction in regards to the installation, they did it just as Kevin said! They installed all of the units in 4 days, and then did all the finishing together in 1 day. Great show by Kevin, Justin, Chris and Hasib. 10/10

Anish

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Company Response

Thank you Mr. Gill for taking sometime to leave us such a nice review. It was a pleasure to work with you on this project. We thank you for your business and are happy that you are happy with your new windows. Thank you again for choosing SilverLine Exterior Solutions.

Kindest Regards,
SilverLine Exterior Solutions

sjahnke
sjahnke
1 review Delta, ON
10/10

Windows

Window installation was done and we were pleased with the outcome-not completely happy with the exterior colour, but will make it work.

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Company Response

Thank you Mrs. Jahnke for taking time to leave a review we greatly appreciate your feedback. We are disappointed to hear however that you are not completely happy with the exterior color. We would love to hear back via email or a call a little more on this. Every review is our opportunity to grow and do better at what we do. We thank you for your honesty. Thank you again for choosing SilverLine.

Kindest Regards,
SilverLine Exterior solutions

Fantastic job! in Coquitlam
Fantastic job! in Coquitlam
1 review Coquitlam, BC
10/10

New windows and sliding doors

Kevin was very thorough in his presentation and his crew, Chris and Justin, were amazing and hard-working. Sam, Alice and Kevin showed up to supervise and lend a hand. We are very happy with the end result and would highly recommend SilverLine to anyone. We will certainly use their services again. One piece of advice to homeowners and their pets: please stay out of the way and wait at least 24 hours before you start cleaning or you risk undoing some of their hard work!
Martin and Paula
Martin and Paula

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Company Response

Thank you Mr. & Mrs. Torres for leaving such a great review for the team. I will be sure to pass that along. We are grateful that you would highly recommend us to anyone. Thank you as well for your tips for our future customers. It was a pleasure working with you. Thank you again for choosing SilverLine!

Kindest Regards,
SilverLine Exterior Solutions

Cathy in Port Moody
Cathy in Port Moody
1 review Anmore, BC
10/10

Siding and Windows

We are extremely happy with the work done on our home! All new siding and windows. Looks amazing and many compliments from our neighbours. I highly recommend Silverline for any of their services. Kevin, our Sales Rep, was very professional and gave clear information and direction of the work to be done. He keeps you constantly updated with the details of the project and you can reach out to him for any questions or concerns you may have. It is comforting with such a big project to know he could be easily reached and would set the time aside for you. The Installers were incredible and so hard working. Great group of guys and easy to talk to. Thanks so much Silverline we really appreciate all that you did and your fairness with pricing. Cathy and Chad

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Company Response

Thank you Mr. & Mrs. Lal for taking the time to leave us such a nice review. I will be sure to pass it on to the team. It was an absolute pleasure working with you guys. Thank you for all your flexibility on timing and scheduling with your work schedules. We are thrilled to hear that you are happy with the final product and would highly recommend us. Thank you again for Choosing SilverLine!

Kindest Regards,
SilverLine Exterior Solutions

Brad
Brad
1 review Burnaby, BC
10/10

New Hardie siding and Versetta stone

Marc and his team were very detailed and helpful in accommodating our renovation schedule and their promptness ensured our renovation stayed on schedule.

The quality of the work was excellent and we are very happy with the result. Based on their work on our house SilverLine comes highly recommended.

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Company Response

Thank you Mr. Snider for taking the time to leave us a review. I will be sure to pass on to the team your kind sentiments. We are pleased to hear that you are happy with the final results. We are also grateful to hear that you would highly recommend us. Thank you again for choosing SilverLine.

Kindest Regards,
SilverLine Exterior Solutions

ian.foster
ian.foster
1 review Port Coquitlam, BC
10/10

new windows

estimator was on time a very helpful and knowledgeable, presentation was great. installers we prompt polite and courteous, they did a great job

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Company Response

Thank you Mr. Foster for taking the time to leave us a review. It was a pleasure working with you. Happy that we got it done this week for you with all the crazy weather. I will pass your kind words on to the team. We hope you enjoy the value of your new windows for years to come. Thank you again for choosing SilverLine.

Kindest Regards,
SilverLine Exterior Solutions

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Windows

We had 18 windows replaced in our home. The crew that worked on our home were very professional and friendly . They did a fantastic job in placing the windows and cleaning their work area and got the job done on time, even in the cold. I would recommend Silverline to anyone.

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Company Response

Thank you Mr. and Mrs. Kiener for taking the time to leave us a review. We are not sure why your review showed as in Toronto. We are certain the crew was happy it was only Surrey cold and not Toronto cold that they worked in. We will pass on to the team your kind words and are grateful that you would recommend us. It was a pleasure working with you both. We hope you enjoy the value of your new windows for years to come.

Kindest Regards,
SilverLine Exterior Solutions

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Silverline Exterior Solutions

Windows, Doors, and Siding - SilverLine Exteriors Solution specializes in full package exterior renovation. We have a local vinyl window manufacturing plant in Port Coquitlam, and a team of experienced installers to serve homeowners. From design to project completion, the biggest joy of our work is helping home owners seeing their dream home come true.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Vinyl Windows, Slider Windows, Casement Windows, Patio and French Doors, Entrance Doors, Energy Star Windows, Casement and Awnings, Energy Efficient, Exterior Siding, Plank and Shake siding, Vinyl Siding, Fiberglass doors, Steel doors, Steel Windows, Fiber Cement Siding, Hardie Panels
SERVICES
Supply and install vinyl windows, doors and siding.
BRANDS
SilverLine, Masonite, James Hardie, Gentek, Longboard, EasyTrim, Nichiha, Allura
SPECIALITIES
Windows and Doors Exterior Remodels
WEBSITE
http://www.silverlineexteriors.com
YEAR ESTABLISHED
2007
PAYMENT METHOD
Financing Avaliable
MEMBERSHIPS
BBB, CSA, EnergyStar, LivesmartBC, Window and Door Manufacturers Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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