I purchased 2 exterior doors from this company and they installed them in June 2016. 1 door had a scratched glass and the owner Ivan Radovic told me he was going to come back and replace the glass as soon as he obtained it from the manufacturer. Mr. Radovic was paid in full $2400.00 cash for both doors. After many calls and repeated promises he made regarding coming back to replace the glass, he never showed up. After the doors settled they would not close. I found that the dead-bolt latch had not been installed correctly and not countersunk into the door jam. I had to remove both latches and cut a proper opening as they installed the square latch over the oval jam cut-out. On August 5, 2016 after not showing up to replace the glass and trying to reach him on his cell and getting no answer, Ivan called back and told me that he had emailed me earlier in the week saying he would show up on Friday at 8 pm. Despite all the emails from him there is no record of this one email in my inbox. This was in my opinion another excuse to delay or avoid replacing the glass. I am giving up on this company and written off trying to get the glass replaced. This company did not honour their obligations.
- Approximate cost of services:
- $2,400.00