I am not new to the purchase of new homes but I have to say that I am disgusted at the lack of customer service with this builder! I have been dealing with a leak issue that the company refuses to deal with. This has been ongoing for over a year now and it seems like the owner could not even be bothered! I'm sure if his house had an issue he would address it immediately!! I wonder what his house looks like! They come in and do a crappy patching and cross their fingers that the leak goes away! Rather than fix the root of the problem. I work for a roofing company and even had my boss look at it and even after all his findings and recommendations, they do NOTHING! Pathetic!! I have purchased from Tribute and Fieldgate and received excellent customer service! Stay away from this builder!!!!