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Reviews for Canada Waterproofers

Average customer rating:
10 10 (80 reviews)

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1 review Toronto, ON

The quality of work and service level provided by Canada Waterproofers was second to none. From the time I picked up the phone and made contact with the service desk to the final signoff of the job, I was totally delighted with the service. The phone agent was professional and polite taking down my info and I got a call back from the contractor to set up an appointment immediately. I met up with Slava and Carl on site and showed them my concern with a basement leak that I had for many years. They immediately suggested internal waterproofing and went through with me on exactly what was needed and the cost. I confirmed the the date to start the job and they were very flexible with me because I had to change the date a couple of times. The equipment was delivered to the site and the job took 2 days to complete as they onlined to me. Everything was done as specified on the quote and they did a great job. My basement is dry as can be and they also put a new sump pump in which I can hardly hear coming on. I met up with the contractor on site a few days after the job was complete to sign off on the job and make payment. I would make no hesitation to suggest Canada Waterproofers to anyone that needs this type of work done. They also did a fantastic job cleaning up after themselves when they were done.

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Company Response

Hi Norm
We would just like to thank you dearly for posting such a nice review of our company.
We are so delighted that you found our service good and professional.
You have been a great customer and we love to meet people like you, and it has been our pleasure to have you as our customer.
Please take care of yourself and if you would need anything in the future please don't hesitate to contact us.
Best regards
Canada waterproofers team :)

Auyeunga in Toronto
1 review Toronto, ON

Carl was always quick to communicate with me over the numerous questions I had around the various plumbing issues in my home. He was professional, personable and never pushy and the most thorough when it came to actually diagnosing and offering up solutions to the problems. Each member of the team (from plumber to the guys who came out to dig the drywell and install the catch basin) were polite, accommodating and professional. I would definitely recommend the team to anyone else looking for waterproofing or plumbing solutions!

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Hey Anna
Just want to thank you for taking the time to write this great review.
We really appreciate your Buissness and we love to have great customers like yourself.
If you would need anything in the future please don't hesitate to contact us.
Thanks again
Canada waterproofers team

Mario Bugeja in Toronto
1 review Sault Ste. Marie, ON

After a number of quotes I decided to go with Canada Waterproofers for my waterproofing. Slava and his team were excellent. They worked non stop to get the job done. They left the property clean and even put back all the outdoor furniture where it had been.

It is seldom that a job goes as planned, as there were some issues once the ground was dug up. Slava was able to provide a few solutions to the issue which didn't break the bank and got the job done.

I would definitely recommend Canada Waterproofers for your next water proofing job. They are both professional and knowledgeable.

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Company Response

Hi Mario
Canada Waterproofers team would just like to thank you for taking the time to write such a glowing review of our company. We take real pride in our work and thank you for appreciating what we do.
If you have any concerns or if you would like any future services please don't hesitate to call us as we would be happy to help you out.
Thank you for being such a great customer.
Best regards
Canada Waterproofers Team

Salina in Toronto
1 review Toronto, ON

We had a small area at the corner of our house where the ground had subsided. Below this corner of the house is the sewer connection from the basement going to the street.
We thought this was a plumbing problem. I contacted Carl and he came shortly after I contacted him to assess the problem. He arrived promptly as arranged and looked at the situation. He explained what the problem was and that this was not a plumbing issue. He gave us advice how to fix it ourselves. He did not charge us for the consultation. We certainly appreciate Carl's honesty, helpfulness, knowledge and responsiveness. I would recommend Carl without any hesitation. Thank you CARL!

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Company Response

Hi Salina
Just want to thank you for writing such a positive review of our company.
We really appreciate your kind words and thoughts.
If you would need anything in the future please don't hesitate to contact us as we would be more than happy to help you.
Thanks again and take care.
All the best
Canada Waterproofers Team

25 reviews Toronto, ON

My house had very old clay pipes that were cracking and causing a lot of backwater waste to enter the floor drains in my house. Slava was absolutely amazing, showing up almost immediately after I called to work alongside my builders to replace and move the old pipes and my lead waterline. He sent me photos of his work (which was beautiful--the work and the photos!) and completely impressed me with his punctuality, attention to detail and willingness to get the job done in one day. I'm thrilled that this job is done. I even have improved water pressure! Thank you!

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Hi Levto
We would just like to thank you for writing such a nice review for our company.
Slava is very appreciative and happy that you are pleased with his quality of work.
If you would need anything in the future please don't hesitate to contact us.
Thanks so much
Canada Waterproofers Team.

Lisa from Toronto
2 reviews Toronto, ON

Slava, Igor and the rest of the crew did an amazing job lowering our basement. From the initial meeting through to completion Salva and his team were professional, friendly and very respectful of our home. They were always on time, never missed a day and a complete pleasure to deal with. We were actually sad to see the guys go when the job finished! Slava always made himself available to answer our questions and address any concerns we had. Their quality of work is excellent and they stayed on budget!! I can not say enough good things about this company. I would highly recommend them.

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Company Response

Hi Lisa
We would just like to thank you for trusting Canada Waterproofers with your home.
Underpinning your home can be a stress full time, but we are very happy that you found our guys professional and courteous of your home.
Thank you so much for writing this review for our company, and if you would need anything in the future please don't hesitate to contact us.
Thanks again
Canada Waterproofers Team.

Rahaf in Toronto
1 review Burlington, ON

No one was home but me and my sister. Tbh didnt know what to do when i saw water collecting. friend recommended them and i called and i think best decision i made. They came quickly and fixed eveeything as if nothing happened. Mam and dad came back and they didnt even notice!!! Best thank u Carl hehe

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Hi Rahaf
Thank you so much for writing such a positive review of our company.
Your review will really help future clients see how we strive to please all our customers.
Im so happy that we was able to help you before your parents came home, as that wouldn't have been nice for your parents to come home to.
Thanks again and take care
Canada Waterproofers Team

E. from Toronto
7 reviews Toronto, ON

When the basement flooded after a severe rainstorm earlier this June, finding CanadaWaterproofers and meeting Carl, his brother “Paul #1” and close friend, Paul #2 were the best things that could have happened. In initially calling the company, was told someone would call back within 30 minutes. In less time than that, Carl phoned and arranged to meet within a couple hours. He arrived promptly, took time to investigate multiple issues, formulated a plan of action, patiently and thoroughly explaining all details with an eye to keeping costs down, not going to extremes, taking things step by step. He asked all the right questions in considering sustainable solutions. His calm demeanour and sense of practicality reduced tension and concerns immediately.
Work commenced within five days, scheduled for an 8:30 - 9:00 AM start time. It subsequently came to light that they drove all the way from Niagara on the Lake to honour their commitment, arriving earl at 8:15 AM, ready to work. No excuses about traffic or road construction as one often hears. It is worth mentioning that they got up at 5 AM to be on time.
Despite a heat wave that day and working within the confines of a very, very tight space, everybody went about their business with smiles, lighthearted attitudes and not a single complaint. They were extremely mindful to ensure no damage to walls, doors, carpet, etc., and went to lengths to keep the mess of a dusty job to a minimum, readily obliged requests in that regard even if it meant extra effort on their part. They said they treat customers’ homes as their own and they certainly did. They cleaned up nicely, were very respectful, polite and refreshingly, never used bad language.
Required follow up was also promptly and professionally received so when Carl said he would return to tidy up loose ends, he meant it. Because it happens all too often that people promise to return and do not, this is another attribute worth noting.
Carl took it upon himself to address additional issues directly and indirectly related to the causes for the flooded basement, ensuring that prior sloppy workmanship was rectified, making repairs above and beyond the scope of the work discussed with a keen eye for aesthetics. It is worth mentioning that the manner in which he pointed out various deficiencies was done in a professional, constructive, positive, non-critical manner. Carl provided exceptional, knowledgeable, prompt, professional service with a quality of honesty and integrity that sets them apart.
In part because there was no solicited request to post a review, and in part because of the exceptional service received, time was happily taken to craft this review at length.
Looking forward to working with Carl and his team on future projects as well as an on an unrelated issue so without question, do highly recommend them.

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Company Response

Hi Elise
Just want to thank you for writing such a nice review for our company.
We love to have great customers like you, and it makes us very happy when our customers can appreciate the hard work that we do.
I look forward to many more years of working together, so if you need anything in the future please don't hesitate to call me as i am always available.
Thanks again
Canada Waterproofers Team

Private User
1 review Burlington, ON

All my basement walls felt damp. after invistigating, found out theres a massive leak behind the walls. I thought i needed tens of thousands of dollars to fix this disaster. everyone i called seemed panicking and gave me ridiculous quotes.
Canada waterproofers came in and seemed to know what they needto do and provided me with the best quote.
problem was fixed professionally and effortlessly.
call them, trust me you wont regret it!

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Company Response

Thank you for taking the time to review our company.
We are really thankful of your time and for awarding your project to Canada Waterproofers.
If you would need anything in the future please don't hesitate to contact us.
Canada Waterproofers Team

tyler  in Mississauga
1 review Mississauga, ON

very happy with what i got. for some reason every other person was charging me more then what they charged. i found their price reasonable and affordable and they did a really good job.

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Company Response

Hey Tyler
Thanks so much for taking the time to write this review.
We really appreciate your business, and hope that we can help you in the future if you would need anything.
Thanks again
Canada Waterproofers Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canada Waterproofers

Welcome to Canada Waterproofers, your one stop shop for all your waterproofing, plumbing and drain repair needs. Canada Waterproofers provide top-quality material and service. With over 25 years experience we know what products, methods and application works best for your unique situation.

Canada Waterproofers specialize in helping you with all your Waterproofing Drain and Plumbing needs. For 25 years servicing the local community with pride.

We believe that high quality workmanship and materials are key to get he job done right the first time. Canada Waterproofers treat our customers homes as if it was our own. From complete home waterproofing to minor repairs…we do it right!

Canada Waterproofers believes in old school values, this is very important in a business filled with dishonesty and careless workmanship.

Here at Canada Waterproofers we are proud of our work, and love to share every step of the job with our customers. Doing this they can understand and be involved on how the job being performed and applies to their unique situation.

Canada Waterproofers can help you with any project big or small, and are always just a phone call away to answer any questions or concerns.

We believe in personalization so when you call our company we won’t send you a sales person. We believe that this is unfair to our customers as we are not interested in just selling a job, but rather figuring out what the problem is at your home and offering the best solution.

Benefits to our customers

25 Year Transferable warranty provided
Over 25-years experience in the industry.
We are fully licensed, insured and have full WSIB coverage
Highly trained technicians that are licensed plumbers and waterproofers.
Building renovators licenses.
Underpinning experts.
We will detect any water leakage on your property, and fix it the first time!
Free non- obligation estimate is provided to all costumers.
We use the latest technology available to make sure our services are top quality.
We only repair what is required, at very competitive prices. Saving homeowners thousands of dollars.

Integrity, Honesty and the highest quality workmanship within the industry. Canada Waterproofers is here for you.

Canada Waterproofers will provide a free no obligation written quote before any work is performed. Once you decide to go ahead with the work rest assured one of our technicians will be constantly monitoring the onsite site activity to be sure that the work is performed to our high standards.

Our technicians pride themselves attending to the smallest of details. Nothing is left to chance therefore ensuring your project is completed to the highest standards.

Here are just some services that we provide

Exterior waterproofing
Interior waterproofing
Sump pump installations
Sump pump battery back up systems
Backflow preventers
Camera inspections
And more...

The Team at Canada Waterproofers will only be content when our customers are happy. It’s important our company constantly keeps up our high quality in workmanship and materials to be sure that our customers are completely satisfied now and in the future.

The climate is changing and the challenge of keeping our aging homes becomes more of an issue. Canada Waterproofers are up for the task. Your basement will stay dry and your plumbing will perform properly for years to come. Choose Canada Waterproofers.

Plumbing, Waterproofing, Drain Services, Excavation, and Foundations
Aqua Bloc Delta ms drainage membrane Big o weeping tile Yellow jacket Backwater-valves (full port)
Backwater valve installation Sump Pump installation Drain Replacement Emergency Service Drain Cleanout Installation Water Service Upgrades Sump Pump installation Interior Foundation Waterproofing Exterior Foundation Waterproofing Emergency waterproofing Service Drain and Sewer Camera Inspections Sewer Line Clean-out Replacement Exterior waterproofing Interior waterproofing Backwater valve installation Concrete floors Underpinning
Waterproofing Plumbing Drains Concrete floors Underpinning
25 Year warranty
(WSIB) (Ontario college of trades)(City licensing and standards)
Ontario college of trades. city of toronto licensing and standards
No minimum
25 years
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