Acres Landscaping

Landscape Contractors & Designers
Oshawa ON L1H 7K5
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Reviews for Acres Landscaping

Average customer rating:
8 10 (71 reviews)

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themcmahons371 in Oshawa
themcmahons371 in Oshawa
1 review Oshawa, ON
10/10

Front Landscaping

Very pleased with work. Acres Landscaping were very professional, they understood our needs, listened to our budget requirements, were on time and did a fantastic job. We have no hesitation recommending them and will definitely have them do more work for us in the future.

Approximate cost of services:
$5,000.00
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Company Response

What a great time we had working on your project and customizing it to your specifications. Thanks so much for the review.

dory
dory
1 review Oshawa, ON
10/10

backyard patio.

It was a pleasure working with Nate and his team. They do excellent work and I will definitely be using their services again in the spring.

Approximate cost of services:
$5,000.00
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Company Response

thank you Julie, it was allot of fun getting your patio ready for the hot tum to come in. Everything went well other than the huge rain right in the middle of the project. Hope to be back again in the future.

melburnaby in Oshawa
melburnaby in Oshawa
1 review Oshawa, ON
10/10

front walkway and step

Nate did three properties down the street and came highly recommended. My wife wanted to get an idea of what products to use so mate took her for a walk down the street to look at his work. They completed the job in a day and a half. We were blown away. I love the products used and how Nate worked within our budget. Very cool guy and love this company.

Approximate cost of services:
$4,500.00
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Company Response

We had so much fun doing the front entrance way. Everything worked out the way we all wanted it. Thank you so much for your review.

alexdopp734 in Oshawa
alexdopp734 in Oshawa
1 review Oshawa, ON
10/10

driveway side of house and backyard

I love my homes landscaping. Nate and Heather did a fantastic job with the backyard steps down the side of the house and the driveway. Both my neighbors had work done by acres landscaping afterwards. Very professional and high quality workmanship. Great job.

Approximate cost of services:
$20,000.00
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Company Response

Alex was a great two week project. I love staying at one property for that period of time and just working each part of the surrounding home landscaping one at a time. The final product was fantastic and we enjoyed your hospitality. Thank you.

sammy_9_ in Oshawa
sammy_9_ in Oshawa
1 review Oshawa, ON
10/10

driveway landscaping & garden walls

I live in Oshawa and had Nate and Heather From Acres Landscaping over to my house as i was recommended by a friend who had them do her patio. The initial quote was exciting as Nate had great design ideas and showed references on his tablet. He also took me for a drive to go see some of the work in the area that applied to my design. We agreed on a price and he was very willing to stay within my budget. I was blown away that Heather and Nate both work on the job site. They did such a fantastic job and it only took them three days. Thank you guys!

Approximate cost of services:
$8,000.00
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Company Response

Thanks for the kind words. Its great being able to design the project together and then have the opportunity to execute the design together and see it all come to pass. Was a blast!

tung.rr in Whitby
tung.rr in Whitby
1 review Whitby, ON
10/10

snow removal

They were always there when there was 3 cm of snow on the ground. They came back on numerous occasions to ensure the foot of the driveway was cleared, after the plows came through. Their work was excellent and they shoveled between the cars. Great work and
I'm using tem for the 2015/16 season.

Approximate cost of services:
$525.00
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Company Response

We thank you for taking the time to review us. We always look forward to serving you in the years to come.

Mr M.
Mr M.
1 review Oshawa, ON
10/10

Driveway & Front Entrance Landscaping

My wife and I called Acres Landscaping for a quote when we saw their work down the street. Nate had some great ideas for the Landscaping of my driveway and front steps. I loved the idea of using big armour stones to retain the front entrance. I love the colors we picked and the advice on having an accent inlay in the design. The job looks so much better than the designed drawing I was given. I am so impressed with the quality of work and also how fast the job was done.

Approximate cost of services:
$9,500.00
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Company Response

It always helps when the client is as excited as we are when in the designing phase. It's always important to be able to conceptualize the project before it happens. Thank you for all the food and drinks. We had a great time.

Private User
Private User
Private User reviews Ajax, ON
0/10

Snow Removal

Contracted with Acres to clear snow last year (2014/2015 season) at our house in Ajax. We have a regular 2-abreast driveway and front sidewalk.

It was a horrible experience and I would not recommend Acres to anyone at any price unless you don't need to use your driveway all winter.

We specifically wrote into the contract to use snowblowers instead of plow trucks. That didn't happen.

The driveway was never cleaned on time and when it was cleaned they left hard-packed snow on the driveway. By the end of the winter it was almost 6 inches thick! We had to call 911 for a medical emergency in February and, despite the fact it hadn't snowed in several days, the driveway was so bad neither the ambulance parked on the street and the fire department helped carry the stretcher out!!!! Their comment at the time was "you PAY for this??!!"

My wife regularly got her car stuck in the driveway as it was almost impassible.

Absolutely awful customer services. We complained a number of times but they don't really like talking to their customers. The one time we actually spoke to someone all we got was excuses (blowing snow, too much snow, not done snowing yet, not enough snow . . .).

Despite doctors orders I finally gave up and chipped out the ice from the driveway myself. Took almost 4 hours to do despite heaping on the salt beforehand.

I am buying a snowblower and doing it myself this year.

Approximate cost of services:
$800.00
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Company Response

As a snow removal company our clients did have the opportunity to purchase a salting package which would entail us applying salt to the driveway, walkway and sidewalk. Because this client chose to not purchase a salting package the days when it only snowed a few cm and not 5 there began to be a layer of compaction over the winter season. However this year we have decided to include salting on every property. However last year that package was an extra cost on top of the contract fee which this client chose not to pay for. Our contract also clearly stated that we dispatch at 5cm snowfall in one storm. (This year it is a dispatch at 3cm). We do not dispatch for 5cm accumulated snow over a week period. In regards to the "timing" Again our contract stated we have 12 hours from the end of a storm to clear all properties. Which most snow removal companies have a 24 response time. There is no set time we come to clear a property. As a client you are part of a route, you get cleared in an order set out at the beginning of the season. Reading your contract before signing it and asking questions about the service, and understanding the service completely would prevent you from having problems with other contractors in the future.

And just as a note, this client's contract was a standard residential contract which was and still is $450+Hst. Not $800 as stated.

We strive to better our service every year with new equipment, better operations management, and the best customer we can provide.

We apologize that you had a bad experience however we wish to serve you again in the future.

Regards,
Acres Landscaping

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Acres Landscaping

Acres Landscaping is a Custom Interlock Design & Build Company, as well as a Worry Free Residential Snow Removal Service like non other. Acres Landscaping is dedicated to providing our customers with professional design and installation for all your interlocking and Landscape Design needs, We will help you create a ...
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