When we developed a problem with our basement bathroom that required a complete remodelling, we immediately thought of contacting De Ponte Construction and are very happy that we did. We’d already had the opportunity to view a couple of projects completed by the De Pontes, in our own neighbourhood, which had left a lasting impression on us.
At first we were nervous, considering the fact that two of us would be working full-time from home due to the COVID pandemic, but after meeting with Robert and Helen to review our budget and discuss their proposal, we realized just how much effort they put into managing and supervising their typical renovation projects and we were immediately put at ease. In the meantime they listened carefully to our ideas, clarified our needs, then suggested a few alternatives that had never occurred to us. In the end, we decided not only to redo our bathroom, but also to remodel the kitchen area and update the lighting in our family room.
Rob and Helen were professional, remained engaged and reliable throughout the project, and proved to be a terrific resource for contemporary and stylish ideas and recommendations. They even accompanied us, when needed, to provide assistance and advice selecting fixtures and appliances. It was obvious throughout the entire process that their goal was to fulfill our dream safely, provide quality results, and adhere to our budget, while also remaining on schedule. The end result far exceeded our own vision and expectations.
I cannot overstate how reassuring it was to know that, throughout the entire time, everyone took the pandemic seriously and adhered to all precautions. All trade workers proved to be reliable, skilled professionals who not only respected our home but also remained committed to safeguarding our health and safety, along with their own. Every day was concluded with Rob and Helen checking their progress, reviewing the next day’s plans with us, and making sure that the worksite was left clean and organized for a quick startup the following day by the next trade on site. It was clear throughout the entire process that everyone had mutually respectful working relationships with Rob and Helen, which in turn added to our confidence and peace of mind. It was another example that proved to us that Rob and Helen have extremely high standards, and enforce them for the benefit of their clients.
We *highly* recommend De Ponte Construction and wouldn’t hesitate to use them for future projects!