West Coast Maid Service

Carpet & Rug Cleaning & Repairing
Surrey Surrey BC V3T 4S5
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Private User
Private User
Private User reviews Barrie, ON


West Coast Maid Service
(778) 395-7827
V3T 4S5

I needed to organize and declutter. I was clear
about not liking people going through my things and who do I trust. Two ladies showed up the first day and things were fine. I set clear boundaries on where not to go on cleaning and what not to touch. As well I made it clear to ask me about items you were not sure about. I made it clear about what I wanted done and kept. The first visit was fine. The second visit though, OMG! I missed a bag of knitting I had been working on and some other things that were in that area, which should not have been touched. The helper had left and I checked a garbage bag and there was my knitting and other articles. Another bag and more stuff. I got excuses from the owner to whom I had already stressed that it was important that I could trust them in my home. I was also told they are insured and bonded - have my doubts. The helper/assistant had to be watched closely and did not listen to instructions. The owner became progressively more careless and what I paid stayed at the same price, but the time became shorter that they worked. I even asked that the one lady should not be brought, but she still brought her.

I have spent a lot of money, which is my fault and hoped things would improve, but they haven't.

I have texted and called but to no avail. Work is 2/3 done. Excuses were always at the ready. And now I am missing things that are important to me, but she doesn't seem to give a crap about anything but the person's bank account. She runs when things go wrong. I have been deleted from her FaceBook friends list which is really mature.

I should also point out that she writes her own raving reviews with a different surname.


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Company Response

there's anything West Coast Maids can do or provide please let us know thank you