My mother in law is a widow andwe set her up on the automatic refile as well as rental furnace and hot water tank through Irving. Needless to say, we have received great service for her. Always friendly repair men, and customer service reps. the irving company have great cutomer service and are always on time and respond quickly when you call up for delivery of fuel. We couldn't ask for anything better for our mom.
we have been a customer for many years and have been on automatic delivery for most of that time. My pet peeve is that every December we run very low on oil and I have to call to see about when we will have a delivery. This year was especially bad because we were very low on oil and then there was a snow storm which put them behind even further. The end result was that we passed several days in a house with reduced heat in the middle of winter so that we did not run out of oil! I expect that we should receive better service when we are long standing customers without having to call and ask.
We have been customers of Irving Oil for 35 years. As of today we have no complaints about the company, other than the cost of oil. The staff and technicians are very friendly and easy to talk to. they are good.